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Hard facts:dangerous half-truth & total nonsense
作者: (美)杰佛瑞·菲佛(Jeffrey Pfeffer),(美)罗伯特·萨顿(Robert I. Sutton)著;闾佳,邓瑞华译
出版社:中国人民大学出版社,2008
简介:《管理的真相:事实传言与胡扯》讲述管理没有灵丹妙药!企业不能只追求潮流,不能只听信不实的管理传言。你是否做出了正确的决策?是否只会抄袭别家公司看起来可行的策略?是否只根据自己深信不疑的观念来采取行动?假设你去看医生,医生对你说,“我要给你做个阑尾切除手术。”你问他为什么,医生回答,“因为我给上个病人做过,他病情好转了。”听了这样的话,你恐怕会拔腿就跑吧?奇怪的是,在大多数公司,管理者宁可相信权威的观点和其他公司看似可行的措施,而拒绝采纳可信的证据,不愿意采用合乎逻辑的思考方式。循证管理脱胎于循证医学,也就是在管理时遵循科学依据。在医学上遵循证据是很好理解的,但早期医生行医,靠的大多是经验而非证据。循证医学难以得到开展,原因在于实践的难度太大。要怎样才能证明“放血”对病人的病情没有改善作用?又该怎样证明青霉素不一定适合所有感冒发烧的患者?这需要对不同的人群进行长期的对照控制实验,同时排除一切可能对其产生影响的外界因素。在管理领域推广循证思维,比在医学领域还难。在医学领域,人的生理结构是基本一致的,这样,倘若甲疗法能通过证据的检验,就能适用于绝大部分患者。而要想找到两家大体相同的企业是很难的:行业不同、规模不同、结构不同、公司文化不同……适合于甲企业的方法,拿到乙企业可能会弄得一团糟。这样一来,管理者靠经验、直觉和信仰做决策,也就是自然而然的事了。在《管理的真相:事实传言与胡扯》中,两位作者告诉管理者为什么要根据证据来管理组织,如何寻找并利用更好的证据,为什么这一方法能带来良好的结果。
简介:Competitive Advantage Through People explores why--despite long-standing evidence that a committed work force is essential for success--firms continue to attach little importance to their workers. The answer, argues Pfeffer, resides in a complex web of factors based on perception, history, legislation, and practice that continues to dominate management thought and action. Yet, some organizations have been able to overcome these obstacles. In fact, the five common stocks with the highest returns between 1972 and 1992--Southwest Airlines, Wal-Mart, Tyson Foods, Circuit City, and Plenum Publishing--were in industries that shared virtually none of the characteristics traditionally associated with strategic success. What each of these firms did share is the ability to produce sustainable competitive advantage through its way of managing people. Pfeffer documents how they--and others--resisted traditional management pitfalls, and offers frameworks for implementing these changes in any industry.
简介:From Publishers Weekly Many companies have adapted Jack Welch's now-famous strategies for running a business. Taking advantage of Welch's popularity (and expertise), this handbook lays out instructions for implementing GE's "Work-Out" method. Flexible in execution, the method calls for collecting large teams of employees for defining tough business decisions, then breaking into smaller teams to develop solutions. The small teams then meet with a manager in a "town meeting" to discuss their recommendations. The result is change that's brought about by employees themselves. Consultants Ulrich and Ashkenas, along with Kerr (a managing director of Goldman Sachs) were brought together by Welch to create the "Work-Out" method. Book Description Famous "Work-Out" change-management tool explained by the people who helped develop it. GE's legendary Work-Out program played a key role in the company's phenomenal success over the past decade and has been implemented in many other organizations. Now three executives and consultants who developed the original Work-Out approach at GE--often working directly with CEO Jack Welch--discuss the inner workings of Work-Out and their experiences at successfully implementing the program at GE. Filled with effective assessment and decisionmaking tools, The GE Work-Out provides concrete and realistic guidance for anyone who wants to implement Work-Out and break down bureaucracy and hierarchy within an organization. Publisher Comments: "Work-Out helped us to create a culture where everyone began playing a part, everyone's ideas began to count, and leaders led rather than controlled."--Jack Welch, Jack: Straight from the Gut Implement GE's legendary Work-Out technique for solving organizational problems fast--and get fast, GE-like results--in your organization Bring together the employees and managers who understand a problem best ... Challenge them to develop creative solutions in a single day ... Immediately present and decide on those solutions in a public forum ... Empower people to carry them out within eight weeks ... These are the basic tenets of GE's famous "Work-Out," the simple, powerful problem-solving technique Jack Welch used to revolutionize GE's bureaucratic culture and restore its standing as one of the world's most successful organizations. The GE Work-Out is a step-by-step guide to using Work-Out to quickly solve problems in your organization, break down obstacles to getting things done, and improve the way your organization works. "The authors of this book helped us create Work-Out and incorporate it into the fabric of GE. Their book will help you adapt Work-Out to your organization--with dramatic results." --William J. Conaty, Senior Vice President, Human Resources, General Electric Company "Every company, no matter its size, unknowingly builds an inventory of productivity-killing relics in its basement. Work-Out helps to clean them out and keep everyone focused on creatively meeting customer needs. If you want to keep your company fresh and vital, ask your managers to read this book--and make Work-Out part of your firm's DNA." --W. James McNerney, Jr, .Chairman of the Board and Chief Executive Officer, 3M "I have seen the effectiveness of Work-Out in both business and government. When I was Governor of West Virginia, we found Work-Out to be invaluable to us in improving the efficiency and effectiveness of our state government." --Governor Gaston Caperton President, The College Board "Making fundamental change in organizations is almost impossible, but GE has succeeded. The GE Work-Out explains GE's secret weapon for fast, performance-improving change." --Jeffrey Pfeffer, Professor, Stanford Business School and coauthor, The Knowing-Doing Gap: How Smart Companies Turn Knowledge Into Action The GE Work-Out provides hands-on examples and case histories to help you implement GE's heralded Work-Out methodology in your organization. Written by GE employees and consultants who were key partners in the creation and rollout of GE's original Work-Out program--and unique in that it addresses Work-Out from both perspectives--this no-nonsense book will help you develop a realistic understanding of what Work-Out can and can't do, as well as the attitudes that must be in place throughout any organization before Work-Out can be successful. Work-Out has helped GE employees at every level cut through bureaucracy to solve small and large organizational problems quickly. Written by consultants and GE executives who helped develop the original Work-Out problem-solving technique, this practical book provides detailed information on: 1.The underlying principles of Work-Out 2.Planning, conducting, and implementing a Work-Out 3.Customizing Work-Out for your organization 4.Using Work-Out to develop effective, visionary leaders 5.Worksheets, tools, and case studies. Work-Out has been used with dramatic results not just at GE but in many other organizations, including 3M, Home Depot, Sears, and the State of West Virginia. Its genius lies in harnessing the intelligence of the workers closest to a problem. The GE Work-Out shows you how to adapt Work-Out to your organization, break down hierarchy and red tape, and create an empowered workforce confident enough to envision and implement change whenever and wherever it is needed. In today's speed-of-light global environment, endless committees and "It's how we've always done it" cop-outs are nothing less than a full-scale surrender, one that will both disappoint your customers and energize your competitors. The GE Work-Out will show you how to involve every member of your organization in solving the small but essential problems that are keeping you from becoming a world-class organization. Filled with worksheets, tools, case studies, and more, it is the first book to provide true, unvarnished directives for understanding GE's battle-proven Work-Out, then adapting it for--and embedding it in--your organization. Synopsis: The General Electric "WorkOut" programme explains how readers can apply the GE techniques to their own organizations in order to reduce bureaucracy and solve problems. It provides full worksheets and guidelines for implementing "WorkOut" and presents effective assessment and decision-making tools. Synopsis: Famous "Work-Out" change-management tool explained by the people who helped develop it. GE's legendary Work-Out program played a key role in the company's phenomenal success over the past decade and has been implemented in many other organizations. Now three executives and consultants who developed the original Work-Out approach at GE--often working directly with CEO Jack Welch--discuss the inner workings of Work-Out and their experiences at successfully implementing the program at GE. Filled with effective assessment and decisionmaking tools, The GE Work-Out provides concrete and realistic guidance for anyone who wants to implement Work-Out and break down bureaucracy and hierarchy within an organization.
简介:This collection of papers is edited by renowned business thinker Oliver Williamson, who is currently Transamerica Professor of Corporate Strategy at the School of Business Administration at Berkeley. The fiftieth anniversary of the publication of Chester I. Barnard's remarkable and still influential book, The Functions of the Executive , was celebrated with a seminar series at the University of California, Berkeley in the Spring of 1988. Eight of those lectures are published here. The contributors include organization specialists and sociologists (Barbara Levitt and James March; W. Richard Scott; Glenn Carroll; Jeffrey Pfeffer), an anthropologist, a political scientist, and two economists (Mary Douglas; Terry Moe; Oliver Hart; Oliver Williamson). An important contribution to organization theory, this volume reports on recent progress in this field, and projects a productive research future.
简介:"The creation of `test-tube babies' acted as a spur to public debate about the implications of research on embryos, in vitro fertilization, surrogate motherhood, and the whole range of technologies concerned with human reproduction. The scope of reproductive technologies examined in this volume - from techniques for the medical `management' of childbirth, to genetic engineering - is such that few women in the western world, and smaller and smaller numbers in the third world, escape their influence. What then is their impact: on the process of reproduction, on family life and particularly on women? 'Reproductive Technologies' is a remarkable collection of original essays which attempts to place the current controversy over reproductive technologies in a political, legal and economic context. Contributors - including Lesley Doyal, Ann Oakley, Ros Petchesky, Carol Smart, Hilary Rose, and Naomi Pfeffer - examine systematically the technologies that have sparked off these debates. They explore the problem of infertility which is used to validate reproductive technologies; the way assumptions about the family and about biological parenthood continue to structure the arguments for and against; the impact of the medicalization of childbirth; the way debates are embedded in changing conceptions of paternal rights, maternal rights and embryo rights; the problems of providing adequate health care for women; and, above all, the urgency with which these issues raise problems about the accountability of science.
简介: "In these economic times this book is more important than ever. A must-read for the leaders of today and tomorrow." Douglas R. Conant, president and chief executive officer, Campbell Soup Company Praise for High Commitment, High Performance "It is seldom that I read a book about leadership and get excited; this one did that to me. The author has found values and aspects of leadership that have worked well for long term execution of strategies. For Boards and CEOs, this is a great book." --Leif Johansson, president and chief executive officer, Volvo Group "Resilience promises to be the distinguishing characteristic of companies that will prosper from the current economic crisis. Mike Beer's new book is a compelling manual for success in this new economy." --Ravi Venkatesan, chairman, Microsoft India "A must read for leaders who want to develop an edge by building a resilient organization for competitive advantage. Beer's views and recommendations are based on extensive research." --Ram Charan, Ram Charan Associates and co-author of the bestselling book, Execution: The Discipline of Getting Things Done "With decades of teaching and research and close engagement with companies, Michael Beer has written a book that not only makes the case for building a high commitment organization, but also provides practical advice for doing it." --Jeffrey Pfeffer, professor, Stanford Business School and author, The Human Equation: Building Profits by Putting People First "Beer brings a multi-disciplinary perspective from his extensive experience in industry and academia to reveal how leaders of HCHP organizations break through internal barriers and manage multiple tensions in their quest for sustainable value-creation." --Robert Kaplan, professor, Harvard Business School and co-author, The Execution Premium and The Balanced Score Card "Mike Beer brings his wealth of research and experience to provide fresh insights to the enduring question of what makes companies succeed over the long run. I have utilized many of the principles successfully and recommend them to any corporate leader committed to building an outstanding organization." --Ed Ludwig, chairman and chief executive officer, Becton Dickinson
Knowing-doing gap:how smart companies turn knowlge into action
作者: (美)杰弗里·普费弗(Jeffrey Pfeffer), (美)罗伯特 I. 萨顿(Robert I. Sutton)著;叶凯译
出版社:机械工业出版社,2010
简介: “光说不练”是组织中普遍存在的问题。人们都喜欢高谈阔论,如果谈 论的都能付诸行动,倒也无可厚非。但假如光说不做,公司就要吃苦头,自 己到头来也在劫难逃。本书作者经过仔细调查,发现阻碍公司前进的原因并 不是公司中的人知道得太少,而是他们知道得太多、行动得太少、“光说不 练”产生的行动差距,很快就使企业间出现了业绩的差距。 有些公司则成功地避开了“光说不练”的陷阱。在这些公司中,员工和 管理者发表高见之后就会付诸实施,做到言行一致,公司很快迈向优秀,与 平庸的公司拉开距离、 如何判断“光说不练”的具体症状?如何提前预防企业陷入“光说不练 ”的可怕陷阱?如何在企业内纠正工作的这个最大敌人?本书将对症下药, 一方面预警“光说不练”的恶果,一方面提出“说到做到”的8项工作方针 。 鉴于本书对企业这一最普遍问题的贡献,它己被列入100本最好的商业 书和10本最值得阅读的书中。
简介: Book Description Leading Minds and Landmark Ideas In An Easily Accessible Format From the preeminent thinkers whose work has defined an entire field to the rising stars who will redefine the way we think about business, The Harvard Business Review Paperback Series delivers the fundamental information today's professionals need to stay competitive in a fast-moving world. From managing diversity to exploring alternative workplaces to debunking myths about compensation, the topics covered in this collection address how to build organizations with judicious and effective systems for managing people. A Harvard Business Review Paperback. Presents a collection of articles covering topics addressing how to build organizations with judicious and effective systems for managing people. Softcover. DLC: Personnel management. Download Description From managing diversity to exploring alternative workplaces to debunking myths about compensation, the topics covered in this collection address how to build organizations with judicious and effective systems for managing people. The Harvard Business Review Paperback Series is designed to bring today’s managers and professionals the fundamental information they need to stay competitive in a fast-moving world. Here are the landmark ideas that have established the Harvard Business Review as required reading for ambitious business people in organizations around the globe. Articles inlcude: What Holds the Modern Company Together? by Rob Goffee and Gareth Jones; Pygmalion in Management by J. Sterling Livingston; Six Dangerous Myths About Pay by Jeffrey Pfeffer; Empowerment: The Emperor's New Clothes by Chris Argyris; How the Right Measures Help Teams Excel by Christopher Meyer; Making Differences Matter: A New Paradigm for Managing Diversity by David A. Thomas and Robin J. Ely; The Alternative Workplace: Changing Where and How People Work by Mahlon Apgar, IV; The Set-Up-to-Fail Syndrom by Jean-Francois Manzoni and Jean-Louis Barsoux; and The Necessary Art of Persuasion by Jay Conger. About HBR Harvard Business Review is a general management magazine published since 1922 by Harvard Business School Publishing, owned by the Harvard Business School. A monthly research-based magazine written for business practitioners, it claims a high ranking business readership and enjoys the reverence of academics, executives, and management consultants. It has been the frequent publishing home for well known scholars and management thinkers, among them Clayton M. Christensen, Peter F. Drucker, Michael E. Porter, Rosabeth Moss Kanter, Gary Hamel, C.K. Prahalad, Robert S. Kaplan, and others. Management and business concepts and terms such as "Balanced scorecard," "Core competence," "Strategic intent," "Reengineering," "Globalization," "Marketing myopia," and "Glass ceiling" were first given prominence in HBR's pages. Its worldwide English-language circulation is 240,000, and there are 11 licensed editions of the magazine, including two Chinese-language editions, a German edition, and an English-language South Asia edition. The magazine is editorially independent of Harvard Business School. It is not peer reviewed. Book Dimension length: (cm)20.7 width:(cm)14.5
简介: 在线阅读本书 The market for business knowledge is booming, as companies looking to improve their performance pour billions of dollars into training programs, consultants, and executive education. Why, then, are there so many gaps between what firms know they should do and what they actually do? Why do so many companies fail to implement the experience and insight they've worked so hard to acquire? The Knowing-Doing Gap is the first book to confront the challenge of turning knowledge about how to improve performance into actions that produce measurable results. Jeffrey Pfeffer and Robert Sutton, well-known authors and teachers, identify the causes of the knowing-doing gap and explain how to close it. The message is clear-firms that turn knowledge into action avoid the "smart talk trap." Executives must use plans, analysis, meetings, and presentations to inspire deeds, not as substitutes for action. Companies that act on their knowledge also eliminate fear, abolish destructive internal competition, measure what matters, and promote leaders who understand the work people do in their firms. The authors use examples from dozens of firms that show how some overcome the knowing-doing gap, why others try but fail, and how still others avoid the gap in the first place. The Knowing-Doing Gap is sure to resonate with executives everywhere who struggle daily to make their firms both know and do what they know. It is a refreshingly candid, useful, and realistic guide for improving performance in today's business.
Dolphin talk whistles, clicks, and clapping jaws
作者: 温迪·普费弗(Wendy Pfeffer)文;海伦·K. 戴维(Helen K. Davie)图;杨晶翻译
出版社:北京联合出版公司,2012
简介: 海豚是非常聪明的海洋动物,能够相互“交谈”。陆地上的人类需要交流,同样,海豚在水中也需要交流:让同伴知道它们是谁,在哪儿,感觉如何。读一读,找找看,海豚相互之间是怎样交谈的。 《自然科学启蒙(第5辑):会说话的海豚(适合5-9岁阅读)》通过生动形象的图画和浅显易懂的语言,循序渐进地介绍了基础的自然科学概念,满足孩子对科学世界的好奇心。
Harvard Business review on making smarter decisions.
简介: Decisions are the coin of the realm in business. Every success, every mishap, every opportunity seized or missed stems from a decision someone made - or failed to make. Brimming with potent suggestions from esteemed experts - including Jeffrey Pfeffer, Robert Sutton, Ram Charan, Thomas Davenport, and John Hammond - this handy volume offers a wealth of tools and practices to guide you through your most difficult choices.
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The external control of organizations:a resource dependence perspective
作者: 杰弗瑞·菲佛(Jeffrey Pfeffer),杰勒德· R. 塞兰尼克(Gerald R. Salancik)著;俞慧芸译
































