Business communications
副标题：无
作 者：[美]凯罗·M.莱曼(Carol M. Lehman)，[美]威廉·C.亨斯瑞特(William C. Himstreet)，[美]威尼·莫林·贝蒂(Wayne Murlin Baty)著
分类号：
ISBN：9787810442329
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简介
目录
目录
5 Business Communicaton Technology
6 Ethical and Legal Guidelines
PART3
THE WRITING PROCESS
7 Organizing and Composing Messages
8 Revising and Proofreading Messages
PART4 COMMUNICATING THROUGH LETTERS，MEMORANDUMS，AND E-MALL MESSAGES
9 Writing About the Pleasant and the Routine
10 Writing About the Unpleasant
11 Writing to Persuade
Effective Communication SKills:Key Ingredients in Career Success
12 Writing Special Letters
PART5
COMMUNICATING ABOUT WORK AND JOBS
13 Preparing Resumes and Application Letters
14 Job Interviews，Employment Messages，and Performance Appraisals
PART6 COMMUNICATING THROUGH REPORTS
15 The Report Process and Research Methods
16 Managing Data and Using Graphics
17 Organizing and Writing Short Reports and Proposals
18 Writing a Formal Report
PART1
APPENDICES
A Document Format and Layout Guide A-1
B Grammar Review and Exercises B-1
C Grading Symbols C-1
Index I-1
COMMUNICATION FOUNDATIONS AND ORAL COMMUNICATION
1 Interpersonal Communication and Listening
2 Organizational Setting for Business Communication
3 Public Speaking and Oral Reporting
PART2 ANALYZING CRITICAL FACTORS INFLUENCING COMMUNICATION EFFECTIVENESS
4 Intercultural Communication
US
5 Business Communicaton Technology
6 Ethical and Legal Guidelines
PART3
THE WRITING PROCESS
7 Organizing and Composing Messages
8 Revising and Proofreading Messages
PART4 COMMUNICATING THROUGH LETTERS，MEMORANDUMS，AND E-MALL MESSAGES
9 Writing About the Pleasant and the Routine
10 Writing About the Unpleasant
11 Writing to Persuade
Effective Communication SKills:Key Ingredients in Career Success
12 Writing Special Letters
PART5
COMMUNICATING ABOUT WORK AND JOBS
13 Preparing Resumes and Application Letters
14 Job Interviews，Employment Messages，and Performance Appraisals
PART6 COMMUNICATING THROUGH REPORTS
15 The Report Process and Research Methods
16 Managing Data and Using Graphics
17 Organizing and Writing Short Reports and Proposals
18 Writing a Formal Report
PART1
APPENDICES
A Document Format and Layout Guide A-1
B Grammar Review and Exercises B-1
C Grading Symbols C-1
Index I-1
COMMUNICATION FOUNDATIONS AND ORAL COMMUNICATION
1 Interpersonal Communication and Listening
2 Organizational Setting for Business Communication
3 Public Speaking and Oral Reporting
PART2 ANALYZING CRITICAL FACTORS INFLUENCING COMMUNICATION EFFECTIVENESS
4 Intercultural Communication
US
Business communications
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