Table Of Contents:
Preface xi
Organization of the Phrasebook xiii
Pronunciation Charts and Alphabet xv

Getting Started

Saying Hello 2(1)

Introducing Oneself and Getting Names Right 3(2)

Introducing Others 5(1)

Thank you and Please 6(1)

Small Talk 6(5)

Presenting Your Business and Department 11(3)

Telephone: Making a Call 14(4)

Telephone: Getting Through 18(2)

Telephone: Why You are Calling 20(1)

Setting the Time for the Appointment or Meeting 21(4)

Talking to Machines: Voice-mail or Answering Machines 25(3)

Telling Time and Giving Dates 28(1)

Business Letters 29(7)

E-mail and Internet 36(5)

Getting Involved

The General Business Meeting 41(8)

The Presentation or Speech 49(7)

The Sales Call or Meeting 56(5)

The Negotiating Meeting 61(8)

The Training Session 69(8)

The Trade Show 77(6)

Attending a Conference or Seminar 83(3)

Conducting an Interview 86(8)

Getting Out

Getting a Taxi 94(1)

At the Restaurant 95(14)

Social Conversation 109(4)

Sporting Events, Movies, Theater, and Clubs 113(4)

Visiting the Partner's or Associate's Home 117(3)

Sightseeing 120(2)

Shopping 122(4)

Getting Around

Can You Help Me? 126(1)

Airplanes, Airports, and Customs 127(2)

At the Hotel 129(4)

Car Rentals 133(5)

At the Train Station 138(1)

Barber Shop and Beauty Parlor 139(2)

Cash Machines and Banking 141(1)

Post Office 141(1)

In an Emergency: Doctors, Dentists, Hospitals, Opticians, and Pharmacies 142(4)

Getting Businessized

Finding Your Way Around the Office 146(4)

Office Objects 150(7)

Titles by Level 157(2)

Organization Charts 159(3)

Functional Areas of a Company 162(27)

Reference

Emergency Expressions 189(1)

Telling Time 190(4)

Days of the Week 194(1)

Months of the Year 195(1)

Seasons of the Year 195(1)

Ordinal Numbers 196(1)

Cardinal Numbers 196(1)

Basic Mathematical Terms 197(5)

Acronyms and Abbrevations 202(9)

Countries, Continents, and Languages 211(4)
Appendix A Measurements 215(4)
Appendix B Useful Addresses, Telephone Numbers, and Web Sites 219(8)
Appendix C National and Religious Holidays 227(2)
Appendix D Grammar Summary and Verb Charts 229(158)
Glossary of Industry - Specific Terms

Advertising and Public Relations 246(5)

Agriculture 251(2)

Architecture and Construction 253(3)

Automotive 256(9)

Banking and Finance 265(6)

Engineering 271(1)

Entertainment, Journalism, and Media 272(1)

Fashion 273(4)

Government and Government Agencies 277(3)

Insurance 280(2)

Management Consulting 282(1)

Mining and Petroleum 283(3)

Non-Governmental 286(2)

Perfume and Fragrance 288(2)

Pharmaceutical, Medical, and Dental 290(2)

Publishing 292(5)

Real Estate 297(5)

Shipping and Distribution 302(5)

Telecommunications 307(2)

Textiles 309(5)

Toys 314(3)

Watches, Scales, and Precision Instruments 317(1)

Wine 318(5)
General Glossary

English-German 323(34)

German-English 357(30)
Index 387(10)
Acknowledgments and Author Information 397