Collins English for business,Speaking

Introduction
导言
Section 1一Networking
建立联系
Unit 1 Starting a conversation
开启对话
Unit 2 Talking about iobs
谈论工作
Unit 3 Showing interest in other people
乐于交往
Unit 4 Exchanging information
交换信息

Section 2一Telephoning
电话
Unit 5 Cold calling
陌生电话
Unit 6 Confi rming or rearranging appointments
确认或重新安排约见
Unit 7 Making a complaint on the telephone
进行电话投诉
Unit 8 Dealing with a complaint on the telephone
处理电话投诉

Section 3一Meetings
会谈
Unit 9 Running a face—to·face meeting
安排面对面的会谈
Unit 10 Negotiating agreement
磋商协议
Unit 11 Assigning adion points
分配行动计划
Unit 12 Running a teleconference
安排电话会谈

Section 4一Presentations and conferences
陈述与会议
Unit 13 Presenting a product or service
介绍产品或服务
Unit 14 Working on a stand
展位工作
Unit 15 Closing a sale
结束交易
Unit 16 Saying’no’politely
礼貌拒绝

Section 5一Interviews
面试
Unit 17 The successful iob interviewer
成功的面试官
Unit 18 The successful interview candidate
成功的求职者
Unit 19 Ca rrying out performance reviews
执行绩效评估
Unit 20 Persuading you r manager
说服你的经理
Appendix—Extended lea rning through COBUILD
利用COBUILD进行拓展学习

Answer key
练习答案
Audio scripts
录音文本