Fundamentals of management : essential concepts and applications / 4th Canadian ed.

Part 1 Introduction and Overview
Chapter 1 Managers and Managing in the 21st Century
Chapter 2 Managerial Ethics
Chapter 3 Communication and Interpersonal Skills
Chapter 4 Foundations of Decision Making
Part 2 Planning, Organizing, and Controlling
Chapter 5 Foundations of Planning
Chapter 6 Organizational Design
Chapter 7 Foundations of Control
Chapter 8 Operations and Value Chain Management
Part 3 Leadership and Managing Change
Chapter 9 Human Resource Management
Chapter 10 Motivating and Rewarding Employees
Chapter 11 Leadership and Trust
Chapter 12 Understanding Work Teams
Chapter 13 Managing Change and Innovation
Notes
Name/Organization Index
Subject Index
Photo Credits