简介
A noted authority on ISO 9000, Hutchins details how to move through each step from registration planning to training and education. He explains how to conduct the preassessment, develop quality documentation, select the registrar and maintain registration. Based on the collective experience of dozens of companies, this step-by-step guide describes how to avoid the most common problems and deal with difficult areas.
目录
STEP 1 Understand the ISO 9000 Registration Environment 3
STEP 2 Determine the Benefits and Challenge of
ISO 9000 Registration 17
STw 3 Secure Management Commitment 39
STEP 4 Plan for ISO 9000 Registration 53
STE 5 Organize for Registration 65
STw 6 Train and Educate 91
STEP 7 Conduct the Preassessment 101
STEP 8 Develop Quality Documentation 131
STEP 9 Select a Registrar 149
STEP 10 Maintain Registration 167
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