行动情绪智力：领导者与管理者训练和指导活动/Emotional Intelligence In Action

Foreword by Reuven Bar-On.
Acknowledgments.
Introduction: Getting the Most from This Resource
PART ONE: Using Emotional Intelligence to Create Real Change
　Chapter 1: The Case for Emotional Intelligence
　Chapter 2: How Everyone Can Use the Workouts: Cross-Reference Matrix
PART TWO: Exploring Fifteen Competencies of Emotional Intelligence
　1. Self-Regard
　2. Emotional Self-Awareness
　3. Assertiveness
　4. Independence
　5. Self-Actualization
　6. Empathy
　7. Social Responsibility
　8. Interpersonal Relationships
　9. Stress Tolerance
　10. Impulse Control
　11. Reality Testing
　12. Flexibility
　13. Problem Solving
　14. Optimism
　15. Happines
PART THREE: Emotional Intelligence Workouts to Build Effective Skills
　1. Self-Regard
　　Workout 1.1 Of Thine Own Self Be Aware
　　Workout 1.2 Reconciliation
　　Workout 1.3 Toot Your Horn and Scratch Your Back
　……
Resources
References
About the Authors
Index
How to Use the CD-ROM
Pfeiffer Publications Guide