Table Of Contents:
Preface to the Second Edition xxxi
Preface to the First Edition xxxv
Acknowledgments xli

PART I INTRODUCTION 1(86)

Chapter 1 Entering the Fields of Conflict and Dispute Resolution 3(46)

A Theoretical Underpinnings of Conflict and Dispute Resolution 6(7)

Conflict Theory 6(3)

Carrie Menkel-Meadow

Problem 1-1 9(1)

The Strategy of Conflict 10(1)

Thomas C. Schelling

Constructive Conflict 10(1)

Mary Parker Follett

The Argument Culture: Moving from Debate to Dialogue 11(1)

Deborah Tannen

The Trouble with the Adversary System in a Postmodern, Multicultural World 12(1)

Carrie Menkel-Meadow

Problem 1-2 13(1)

Problem 1-3 13(1)

B Frameworks for Handling Conflicts and Disputes 13(9)

Mothers and Fathers of Invention: The Intellectual Founders of ADR 17(1)

Carrie Menkel-Meadow

The Forms and Limits of Adjudication 18(2)

Lon L. Fuller

Courts: A Comparative and Political Analysis 20(1)

Martin Shapiro

Problem 1-4 21(1)

C Institutions of Conflict and Dispute Resolution 22(15)

Varieties of Dispute Processing 24(5)

Frank E.A. Sander

Problem 1-5 29(1)

Center for Public Resources, The ABC's of ADR: A Dispute Resolution Glossary 30(7)

D Animating Values for Conflict and Dispute Resolution: Of Peace and Justice 37(12)

Whose Dispute Is It Anyway? A Philosophical and Democratic Defense of Settlement (In Some Cases) 38(1)

Carrie Menkel-Meadow

Settlement and the Erosion of the Public Realm 39(1)

David Luban

Against Settlement 39(3)

Owen M. Fiss

Problem 1-6 42(1)

Remembering the Role of Justice in Resolution: Insights from Procedural and Social Justice Theories 43(1)

Nancy A. Welsh

Practicing "In the Interests of Justice" in the Twenty-First Century: Pursuing Peace and Justice 44(2)

Carrie Menkel-Meadow

Problem 1-7 46(1)

Further Reading 47(2)

Chapter 2 The Lawyer as Problem Solver 49(38)

Problem 2-1 50(1)

A The Client/Lawyer Relationship 50(7)

When Should We Use Agents? Direct vs. Representative Negotiation 51(1)

Jeffrey Z. Rubin

Frank E.A. Sander

Problem 2-2 52(1)

Lawyerless Dispute Resolution: Rethinking a Paradigm 53(2)

Jean R. Sternlight

Beyond Winning 55(2)

Robert H. Mnookin

Scott R. Peppet

Andrew S. Tulumello

Problem 2-3 57(1)

B A Client-Centered Approach 57(30)

Beyond Cardboard Clients in Legal Ethics 58(1)

Katherine R. Kruse

Problem 2-4 59(1)

1 Identifying Clients' Interests 59(1)

Lawyers as Counselors: A Client-Centered Approach 60(2)

David A. Binder

Paul B. Bergman

Susan C. Price

The Pursuit of a Client's Interest 62(2)

Warren Lehman

Problem 2-5 64(1)

2 Interviewing 64(1)

Lawyers as Counselors: A Client-Centered Approach 65(3)

David A. Binder

Paul B. Bergman

Susan C. Price

Lawyers as Counselors: A Client-Centered Approach 68(4)

David A. Binder

Paul B. Bergman

Susan C. Price

Problem 2-6 72(1)

Interviewing, Counseling and Negotiating: Skills for Effective Representation 72(3)

Robert M. Bastress

Joseph D. Harbaugh

Problem 2-7 75(1)

Good Lawyers Should Be Good Psychologists: Insights for Interviewing and Counseling Clients 75(3)

Jean R. Sternlight

Jennifer Robbennolt

Problem 2-8 78(1)

3 Client Counseling 78(1)

Lawyers as Counselors: A Client-Centered Approach 79(2)

David A. Binder

Paul B. Bergman

Susan C. Price

Good Lawyers Should Be Good Psychologists: Insights for Interviewing and Counseling Clients 81(2)

Jean R. Sternlight

Jennifer Robbennolt

Problem 2-9 83(1)

Looking Down the Road Less Traveled: Challenges to Persuading the Legal Profession to Define Problems More Humanistically 83(3)

Nancy A. Welsh

Further Reading 86(1)

PART II THE BASIC PROCESSES: NEGOTIATION, MEDIATION, AND ARBITRATION 87(434)

Chapter 3 Negotiation: Concepts and Models 89(38)

Problem 3-1 92(1)

A Approaches to Negotiation 92(19)

Conflict and Conflict Management 93(3)

Kenneth Thomas

Problem 3-2 96(1)

Problem 3-3 96(1)

1 Distributive Approaches to Negotiation 96(1)

a Competitive Bargaining 96(1)

A Primer on Competitive Bargaining 96(1)

Gary Goodpaster

b Accommodating and Cooperative Approaches to Negotiation 97(1)

A Context-Based Theory of Strategy Selection in Legal Negotiation 97(2)

Donald G. Gifford

Problem 3-4 99(1)

2 Integrative or Problem-Solving Negotiation 99(1)

Problem 3-5 100(1)

Toward Another View of Legal Negotiation: The Structure of Problem Solving 101(4)

Carrie Menkel-Meadow

William Ury & Bruce Patton, Getting to YES 105(3)

Roger Fisher

Problem 3-6 108(1)

Problem 3-7 109(1)

Shattering Negotiation Myths: Empirical Evidence on the Effectiveness of Negotiation Style 109(2)

Andrea Kupfer Schneider

Problem 3-8 111(1)

B Choosing Negotiation Approaches 111(16)

Adversaries? Partners? How About Counterparts? On Metaphors in the Practice and Teaching of Negotiation and Dispute Resolution 112(2)

Jonathan R. Cohen

1 Prisoner's Dilemma 114(1)

Metamagical Themas: Questing for the Essence of Mind and Pattern 114(1)

Douglas R. Hofstadter

Problem 3-9 115(1)

The Evolution of Cooperation 115(5)

Robert Axelrod

Problem 3-10 120(1)

2 Negotiator's Dilemma 120(1)

The Manager as Negotiator: Bargaining for Cooperation and Competitive Gain 120(2)

David A. Lax

James K. Sebenius

Problem 3-11 122(1)

3 The Solution-Be Flexible 123(1)

Protean Negotiation 123(2)

Peter S. Adler

Further Reading 125(2)

Chapter 4 Skills and Practices in Negotiation 127(60)

A Preparing and Presenting Your "Case" 128(18)

1 Set Your Goals 128(1)

Bargaining for Advantage: Negotiation Strategies for Reasonable People 128(3)

G. Richard Shell

Problem 4-1 131(1)

Problem 4-2 131(1)

2 Set Your Limits 131(1)

A Positive Theory of Legal Negotiation 132(3)

Russell Korobkin

Problem 4-3 135(1)

Problem 4-4 135(1)

3 Speaking Persuasively 136(1)

Problem 4-5 137(1)

Problem 4-6 137(2)

Influence: The Psychology of Persuasion 139(1)

Robert B. Cialdini

Problem 4-7 140(1)

Problem 4-8 140(1)

Difficult Conversations: How to Discuss What Matters Most 141(1)

Douglas Stone

Bruce Patton

Sheila Heen

4 Using Appeals to Justice and Fairness 142(1)

The Role of Fairness in Negotiations 142(3)

Cecilia Albin

Problem 4-9 145(1)

Problem 4-10 145(1)

Problem 4-11 146(1)

Problem 4-12 146(1)

B Working with the Other Side 146(16)

1 Learning About Them 146(1)

Know When to Show Your Hand 146(1)

Carrie Menkel-Meadow

Was Machiavelli Right? Lying in Negotiation and the Art of Defensive Self-Help 147(2)

Peter Reilly

2 Understanding Their Point of View 149(1)

Beyond Winning 150(1)

Robert H. Mnookin

Scott R. Peppet

Andrew S. Tulumello

Problem 4-13 151(1)

Beyond Machiavelli: Tools for Coping with Conflict 152(3)

Roger Fisher

Elizabeth Kopelman

Andrea Schneider

3 Listening 155(1)

Listen Up 155(2)

Alain Burrese

4 Building Trust 157(1)

When People Are the Means: Negotiating with Respect 157(2)

Jonathan Cohen

Procedural Justice in Negotiation: Procedural Fairness, Outcome Acceptance, and Integrative Potential 159(1)

Rebecca Hollander-Blumoff

Tom R. Tyler

The Mind and Heart of the Negotiator 160(1)

Leigh Thompson

Problem 4-14 161(1)

C Applying the Process 162(25)

1 Creating Better Solutions 162(1)

Aha? Is Creativity Possible in Legal Problem Solving and Teachable in Legal Education 162(3)

Carrie Menkel-Meadow

Creativity and Problem-Solving 165(5)

Jennifer Gerarda Brown

Achieving Integrative Agreements 170(3)

Dean Pruitt

Problem 4-15 173(1)

Problem 4-16 174(1)

2 Avoiding Common Mistakes and Errors of Judgment 174(1)

a Judgment Errors 175(1)

Conflict Resolution: A Cognitive Perspective 175(1)

Daniel Kahneman

Amos Tversky

Problem 4-17 176(1)

Problem 4-18 176(1)

Anchoring, Information, Expertise, and Negotiation: New Insights from Meta-Analysis 177(1)

Dan Orr

Chris Guthrie

The One Minute Manager Prepares for Mediation: A Multidisciplinary Approach to Negotiation Preparation 177(1)

Donald R. Philbin, Jr.

Problem 4-19 178(1)

Problem 4-20 179(1)

Psychological Principles in Negotiation Civil Settlements 179(2)

Richard Birke

Craig R. Fox

Problem 4-21 181(1)

b Culture 181(1)

Culture, Negotiation, and the Eye of the Beholder 182(1)

Jeffrey Z. Rubin

Frank E.A. Sander

Problem 4-22 183(1)

Problem 4-23 184(1)

Further Reading 184(3)

Chapter 5 Negotiation Law and Ethics 187(36)

A Rules Regarding Negotiated Settlements 187(3)

1 Duty to Inform and Gain Approval of Settlements 187(1)

2 Keeping Settlements Confidential 188(1)

Problem 5-1 189(1)

3 Enforcement of Settlements 189(1)

B How Lawyers (Should) Behave in Negotiations 190(10)

What's Fair in Negotiation? What Is Ethics in Negotiation? 191(2)

Carrie Menkel-Meadow

1 Misrepresentation 193(1)

Stare v. Tate 193(2)

Problem 5-2 195(1)

2 Omissions 195(1)

Bargaining for Advantage: Negotiation Strategies for Reasonable People 195(1)

G. Richard Shell

Problem 5-3 196(1)

3 Material Facts 197(1)

Vulcan Metals Co. v. Simmons Manufacturing Co. 197(1)

Problem 5-4 198(1)

Beavers v. Lamplighters Realty 199(1)

Problem 5-5 200(1)

C Ethical Rules 200(8)

Ethics, Morality and Professional Responsibility in Negotiation 203(5)

Carrie Menkel-Meadow

Problem 5-6 208(1)

D Approaches to Ethical Dilemmas 208(15)

Bargaining for Advantage: Negotiation Strategies for Reasonable People 209(4)

G. Richard Shell

Machiavelli and the Bar: Ethical Limitations on Lying in Negotiation 213(1)

James J. White

Problem 5-7 214(1)

Problem 5-8 215(1)

On Being a Happy, Healthy, and Ethical Member of an Unhappy, Unhealthy, and Unethical Profession 215(4)

Patrick J. Schlitz

Problem 5-9 219(1)

Problem 5-10 220(1)

Further Reading 220(3)

Chapter 6 Mediation: Concepts and Models 223(46)

A Introduction to Mediation 223(20)

1 What Is Mediation? 223(2)

2 The Advantages of Mediation 225(1)

a Settlement: Avoiding the Expense, Delay, and Risk of Adjudication 225(1)

b Participation and Self-Determination: Giving Parties Voice and Choice 226(1)

c Better Outcomes: Generating Creative Problem Solving 227(1)

d Relationship, Community, and Harmony: Building Bridges Between People 228(1)

Problem 6-1 228(1)

Problem 6-2 229(1)

3 The History of the U.S. Mediation Movement 229(1)

a Roots 229(1)

b Labor 230(1)

c Community 230(1)

d Family 231(1)

e Civil Cases 231(1)

f Cybermediation 231(1)

g Other Arenas 232(1)

4 Mediation's Core Values 232(1)

Introduction 232(2)

Carrie Menkel-Meadow

Problem 6-3 234(1)

Mediation - Its Forms and Functions 234(2)

Lon L. Fuller

Problem 6-4 236(1)

Problem 6-5 236(1)

5 Mediation's Place in the Justice System 236(1)

Images of Justice 237(1)

Lela P. Love

Problem 6-6 238(1)

Problem 6-7 238(1)

Mediation and Adjudication, Dispute Resolution and Ideology: An Imaginary Conversation 239(4)

Robert A. Baruch Bush

Problem 6-8 243(1)

Problem 6-9 243(1)

B Examples of Mediations 243(14)

1 Sisters of the Precious Blood and Bristol-Myers 244(1)

Sisters of the Precious Blood v. Bristol-Myers Co.: A Shareholder-Management Dispute 244(3)

Frank J. Scardilli

Problem 6-10 247(1)

2 Glen Cove 248(1)

Glen Cove: Mediation Achieves What Litigation Cannot 248(2)

Lela P. Love

Problem 6-11 250(1)

3 Fly on the Wall 251(1)

Fly on the Wall 251(4)

J. S. Levy

R. C. Prather

Problem 6-12 255(1)

Problem 6-13 255(1)

4 A Medical Negligence Case 255(1)

Mediation of Medical Negligence Claims 255(2)

Eric Galton

Problem 6-14 257(1)

C Approaches to Mediation 257(8)

1 Narrow or Broad Problem Definition, Evaluative or Facilitative 257(1)

Mediator Orientations, Strategies and Techniques 257(3)

Leonard L. Riskin

Problem 6-15 260(1)

Problem 6-16 260(1)

2 Facilitative Mediation: Problem-Solving, Understanding-Based, or Transformative 260(1)

a Problem-Solving Approach 260(1)

b Understanding-Based Model 260(1)

Challenging Conflict: Mediation Through Understanding 261(1)

Gary Friedman

Jack Himmelstein

c Transformative Model 261(1)

The Promise of Mediation: The Transformative Approach to Conflict 262(1)

Robert A. Baruch Bush

Joseph P. Folger

3 Evaluative and Directive Mediation 263(1)

a Trashing and Bashing 263(1)

b Norm-educating and Norm-advocating 264(1)

c Community-enhancing and Community-enabling 264(1)

Problem 6-17 265(1)

D Trends: The Future of Mediation in the Legal Arena 265(4)

1 Challenges Ahead 265(1)

a The Demise of Party Participation and a Broad Problem-Definition in Court Contexts 265(1)

b Mediator Conduct 266(1)

2 The Promise of Mediation 266(1)

Further Reading 266(3)

Chapter 7 Mediation: Skills and Practices for the Mediator and the Attorney in Mediation 269(52)

A The Mediator 270(26)

1 Mediator Traits 270(1)

2 Mediator Tasks 271(1)

3 Qualifications for Mediators 271(1)

4 Mediator Strategies and Skills for Stages in the Mediation Process 272(1)

a Beginning 272(1)

i Who Should Participate in the Mediation? 273(1)

Problem 7-1 274(1)

ii What Procedural Issues Must Be Addressed? 274(1)

The Middle Voice 274(1)

Joseph B. Stulberg

Lela P. Love

iii How Is the Stage Set? 275(1)

Problem 7-2 276(1)

iv How Does the Mediator Open the Session? 276(2)

Problem 7-3 278(1)

b Understanding the Conflict and Developing the Information Base 278(1)

i "Looping" 278(1)

The Loop of Understanding 279(2)

Gary Friedman

Jack Himmelstein

ii Refraining 281(1)

Training Mediators to Listen: Deconstructing Dialogue and Constructing Understanding, Agendas, and Agreements 281(4)

Lela P. Love

Problem 7-4 285(1)

c Constructing a Discussion Agenda 285(1)

The Theory and Practice of Mediation: A Reply to Professor Susskind 286(1)

Joseph B. Stulberg

Problem 7-5 287(1)

d Generating Movement: Developing Options and Agreements 287(1)

Targets and Techniques to Generate Movement 288(2)

Lela P. Love

Joseph B. Stulberg

Problem 7-6 290(1)

The Mediation Process 290(2)

Christopher W. Moore

e Using the Caucus 292(1)

i Caucus Selectively 292(1)

ii Never Caucus 292(1)

iii Mostly Caucus 293(1)

f Drafting Agreements and Closing the Session 293(2)

Problem 7-7 295(1)

5 Other Mediator Approaches 295(1)

B The Attorney Representative 296(15)

1 The Problem-Solving Perspective 296(1)

Mediation and Lawyers 296(2)

Leonard L. Riskin

2 Strategies and Skills of the Attorney Representative 298(1)

a Prescriptions for the Attorney 298(1)

Effective Advocacy in Mediation: A Planning Guide to Prepare for a Civil Trial 298(4)

Lawrence M. Watson, Jr.

Problem 7-8 302(1)

b Customizing Representation 302(1)

Lawyers' Representation of Clients in Mediation: Using Economics and Psychology to Structure Advocacy in a Nonadversarial Setting 302(4)

Jean R. Sternlight

c Avoiding Mistakes as a Representative in Mediation 306(1)

20 Common Errors in Mediation Advocacy 306(2)

Tom Arnold

Apology in Mediation 308(3)

Jeff Kichaven

C The Impact of Differences and Diversity 311(3)

Diversity Issues in Mediation: Controlling Negative Cultural Myths 311(1)

Isabelle R. Gunning

Problem 7-9 312(1)

The Mediation Alternative: Process Dangers forWomen 312(2)

Trina Grillo

Problem 7-10 314(1)

D The Self-Reflective Practitioner 314(7)

Mediation as Parallel Seminars: Lessons from the Student Takeover of Columbia University's Hamilton Hall 314(4)

Carol B. Liebman

Problem 7-11 318(1)

Further Reading 318(3)

Chapter 8 Mediation: Law, Policy, and Ethics 321(62)

A Mediation and the Law 321(30)

1 The Relationship Between Law and Mediation 321(1)

a The Law's Long Shadow 321(1)

Bargaining in the Shadow of the Law: The Case of Divorce 322(1)

Robert H. Mnookin

Lewis Kornhauser

Problem 8-1 323(1)

b Informed Consent 323(1)

Problem 8-2 324(1)

c Sources of "Law" and Justice 324(1)

Problem 8-3 325(1)

2 Litigation About Mediation 325(1)

a The Effect of a Duty to Mediate 325(1)

b The Enforceability of Mediated Agreements 326(1)

c Special Requirements of Mediated Agreements 327(1)

3 Confidentiality in Mediation 327(1)

a Sources of Confidentiality 328(1)

i Common Law and Evidentiary Exclusions 328(1)

ii Discovery Limitations 329(1)

iii Contracts 329(1)

iv Statutory and Judicially Created Privileges 330(2)

Folb v. Motion Picture Industry Pension & Health Plans 332(5)

v Ethical Norms 337(1)

b Exceptions to Confidentiality 337(1)

i Criminal or Quasi-Criminal Cases 337(1)

ii Mediation Documents 338(1)

iii Contract Defenses 339(1)

Olam v. Congress Mortgage Co. 340(6)

iv Settlement Agreements 346(1)

v Mediator Misconduct 347(1)

vi Other Issues Surrounding Exceptions to Confidentiality 347(1)

c The Uniform Mediation Act 347(3)

Problem 8-4 350(1)

Problem 8-5 350(1)

d Sanctions for Breach of Confidentiality 350(1)

B Four Policy Questions at the Intersection of Law, Justice, and Mediation 351(18)

1 Mandatory Mediation 351(1)

The Effects of Mandatory Mediation: Empirical Research on the Experience of Small Claims and Common Pleas Courts 352(1)

Roselle L. Wissler

The Mediation Alternative: Process Dangers forWomen 352(2)

Trina Grillo

Problem 8-6 354(1)

2 A "Good Faith" Requirement 354(1)

Foxgate Homeowners' Association v. Bramalea 355(3)

a Tests for Good Faith 358(1)

b Corporate Representatives and Good Faith 359(1)

c Is Attendance by Telephone in Good Faith? 359(1)

d Sanctions for Bad Faith 360(1)

Problem 8-7 361(1)

3 Mediator Evaluation and Assessment 362(1)

The Propriety of Evaluative Mediation: Concerns About the Nature and Quality of an Evaluative Opinion 362(1)

Murray S. Levin

Problem 8-8 363(1)

Problem 8-9 364(1)

4 Mediator Responsibility for the Quality of the Parties' Agreement 364(1)

Environmental Mediation and the Accountability Problem 365(1)

Lawrence Susskind

The Theory and Practice of Mediation: A Reply to Professor Susskind 366(3)

Joseph B. Stulberg

Problem 8-10 369(1)

Problem 8-11 369(1)

C Ethics in Mediation 369(14)

Ten Ways to Get Sued: A Guide for Mediators 370(2)

Michael Moffitt

1 Conflicts of Interest 372(2)

Problem 8-12 374(1)

2 Mediator Liability and Immunity 374(1)

3 Unauthorized Practice of Law 375(1)

4 Attorney Representative and Mediator Malpractice 376(1)

Problem 8-13 377(2)

Further Reading 379(4)

Chapter 9 Arbitration: Concepts and Models 383(30)

A An Introduction to Arbitration 383(3)

Collective Bargaining and the Arbitrator 385(1)

Lon L. Fuller

B The Attractions and Limits of Arbitration 386(1)

Problem 9-1 387(1)

C Examples of Arbitration 387(21)

1 Commercial Arbitration 387(1)

Replacing Folklore Arbitration with a Contract Model of Arbitration 388(2)

Edward Brunet

Problem 9-2 390(1)

2 International Arbitration 390(1)

a International Commercial Arbitration 391(1)

Problem 9-3 392(1)

b Public International Arbitration 393(1)

Problem 9-4 394(1)

c International Arbitrators 394(1)

Dealing in Virtue: International Commercial Arbitration and the Construction of a Transnational Legal Order 395(2)

Yves Dezalay

Bryant G. Garth

3 Labor Arbitration 397(1)

a Purpose of Labor Arbitration 397(1)

b Function of Labor Arbitrators 397(1)

c Selection of Labor Arbitrators 398(1)

d Logistics of Labor Arbitration 399(1)

e Issues That Can be Addressed in Labor Arbitrations 400(1)

f Access to Labor Arbitration Decisions 400(1)

g Interest Arbitrations 400(1)

Problem 9-5 401(1)

4 Sports Arbitration 401(1)

Arbitration and the Games, or the First Experience of the Olympic Division of the Court of Arbitration for Sport 402(4)

Gabrielle Kaufmann-Kohler

Problem 9-6 406(1)

5 Online Arbitration 406(1)

Problem 9-7 407(1)

6 "Mandatory" Arbitration (Employment and Consumer) 408(1)

D Examples of Arbitration Clauses 408(5)

1 Sample Arbitration Clause for General Commercial Transactions 408(1)

2 AT&T Arbitration Clause 408(1)

3 Sample Ad Hoc International Arbitration Clause 409(1)

Further Reading 410(3)

Chapter 10 Arbitration: Law and Policy 413(70)

A Enforcement of Arbitration Clauses 413(39)

1 The History of United States Arbitration Law 414(1)

a Courts' Historical Reluctance to Enforce Pre-Dispute Arbitration Agreements 414(1)

Public Justice: Toward a State Action Theory of Alternative Dispute Resolution 414(1)

Richard C. Reuben

Tobey v. County of Bristol 415(3)

Problem 10-1 418(1)

b Birth of Modern Arbitration Law 418(1)

i Commercial Entities Lobby for Change 418(1)

The New Federal Arbitration Law 419(1)

Julius Henry Cohen

Kenneth Dayton

ii Federal Arbitration Act 420(1)

Problem 10-2 421(1)

iii State Arbitration Laws 421(1)

iv The New Field of Labor Arbitration 422(1)

2 The Supreme Court's Change of Heart Regarding Arbitration 423(1)

a The Supreme Court's Initial Reluctance to Enforce Agreements to Arbitrate Statutory Claims 423(1)

The New Federal Arbitration Law 424(1)

Julius Henry Cohen

Kenneth Dayton

Problem 10-3 425(1)

Wilko v. Swan 425(2)

b The Supreme Court Embraces Arbitration Agreements 427(2)

Gilmer v. Interstate / Johnson Lane Corp. 429(7)

Problem 10-4 436(1)

14 Venn Plaza v. Pyett 437(1)

Problem 10-5 438(1)

Problem 10-6 439(1)

Problem 10-7 440(1)

3 The Enforcement of Mandatory Arbitration Provisions 440(1)

a Is Mandatory Contractual Imposition of Arbitration on Consumers, Employees, or other "Little Guys" Unconstitutional? 441(1)

b Contractual and Statutory Arguments That Arbitration Agreements Are Not Enforceable 441(3)

Problem 10-8 444(1)

c As-Applied Federal Statutory Challenges 444(1)

Green Tree Financial Corp. -Alabama v. Randolph 445(3)

Problem 10-9 448(1)

Problem 10-10 448(2)

d Can States Deem Certain Disputes Non-Arbitrable? 450(1)

i The FAA Applies to Actions Brought in State Court 450(1)

ii The FAA Applies to the Broadest Possible Definition of Interstate Commerce 450(1)

iii Extent of FAA Preemption 451(1)

Problem 10-11 452(1)

B What Powers Do Arbitrators Have? 452(9)

1 Arbitrators' Power to Determine Meaning and Validity of Contracts, Including the Arbitration Clause Itself 453(1)

a Who Decides Whether a Contract That Contains an Arbitration Clause Is Valid? 453(1)

b Who Decides the Validity and Applicability of an Arbitration Clause? 454(1)

c Who Decides the Meaning of an Arbitration Clause? 455(1)

i Allegedly Time-Barred Claims 455(1)

ii Available Damages 455(1)

d Permissibility of Arbitral Class Actions 456(1)

e Can Interpretive Questions Be Delegated to the Arbitrator? 456(2)

Problem 10-12 458(1)

Problem 10-13 458(1)

2 Parties' Ability to Regulate Arbitrators' Powers 458(1)

3 Requiring the Presence of Parties and Production Documents 459(1)

4 Arbitrators' Award of Damages and Attorneys' Fees 460(1)

5 Injunctive Relief 460(1)

6 Provisional Relief 461(1)

C Judicial Review of Arbitral Awards 461(8)

1 Confirming Arbitral Awards 461(1)

2 Vacating Arbitral Awards 462(3)

Hall Street Associates v. Mattel 465(2)

Problem 10-14 467(1)

Problem 10-15 467(1)

Problem 10-16 468(1)

3 Suing Arbitrators 468(1)

Problem 10-17 468(1)

D Policy Issues Regarding Mandatory Binding Arbitration 469(24)

1 Attacks on Mandatory Arbitration 469(1)

Fixing the Mandatory Arbitration Problem: We Need the Arbitration Fairness Act of 2009 470(3)

Jean R. Sternlight

2 Defenses of Mandatory Arbitration 473(1)

The Case Against the Arbitration Fairness Act 474(2)

Peter B. Rutledge

Problem 10-18 476(1)

Problem 10-19 477(1)

Problem 10-20 478(1)

3 Empirical Studies Regarding Mandatory Arbitration 478(1)

4 Responses to the Public Policy Debate over Mandatory Arbitration 479(1)

a Due Process Protocols 479(1)

b Federal Legislation 480(1)

Further Reading 481(2)

Chapter 11 Arbitration: Skills, Practices, and Ethics 483(38)

A The Skills of Arbitration 433(65)

1 Skills of Arbitrators

a Appointment as an Arbitrator 484(1)

b Initial Meetings with the Parties 485(1)

c Arbitrator's Role in Encouraging Settlement 486(1)

d Ruling on Discovery and Other Pre-Trial Motions 486(1)

e Setting Up 486(1)

f The Opening Statement 487(1)

g Parties' Presentations 488(1)

h Arbitrator's Evidentiary Rulings 489(1)

i Parties' Closing Statements 489(1)

j The Award or Decision 490(1)

Problem 11-1 491(1)

Problem 11-2 491(1)

Problem 11-3 491(1)

Problem 11-4 492(1)

Problem 11-5 492(1)

Problem 11-6 492(1)

Problem 11-7 492(1)

2 Skills of Arbitration Representatives 493(1)

a Initial Pleadings 493(1)

b Selection of the Arbitrator 494(1)

c Preliminary Hearing 495(1)

d Discovery 495(1)

e Motions 496(1)

f Arbitration Hearings 496(2)

g Post-Hearing Advocacy 498(1)

Problem 11-8 498(1)

B Key: Ethical Issues in Arbitration 498(23)

Ethics Issues in Arbitration and Related Dispute Resolution Processes: What's Happening and What's Not 499(2)

Carrie Menkel-Meadow

1 Arbitrator Ethics 501(1)

a Arbitral Bias and the Duty to Disclose 501(1)

Commonwealth Coatings Corp. v. Continental Casualty Co. 501(4)

Problem 11-9 505(3)

b Party-Appointed Non-Neutral Arbitrators 508(1)

Problem 11-10 509(1)

c Enforcement of Ethical Codes 509(1)

Problem 11-11 510(1)

Problem 11-12 511(1)

Problem 11-13 511(1)

2 Arbitral Provider Ethics 511(3)

Problem 11-14 514(1)

3 Ethics for Attorney Representatives in Arbitration 514(4)

Problem 11-15 518(1)

4 Non-attorney Representatives in Arbitration 518(1)

Problem 11-16 519(1)

Further Reading 520(1)

PART III PROCESS PLURALISM: ADAPTATIONS AND VARIATIONS OF PROCESSES 521(107)

Chapter 12 Private and Public Hybrid Processes 523(58)

A Private Hybrids 524(21)

1 Variations on Arbitration 524(1)

a Binding Offer Arbitration 524(2)

b Non-binding Arbitration 526(1)

Problem 12-1 526(1)

2 Med-ArbandArb-Med 526(2)

Collective Bargaining and the Arbitrator 528(1)

Lon L. Fuller

Problem 12-2 529(1)

3 The Mini-Trial 529(2)

4 Private Judges and Juries 531(1)

a Private Judges 531(1)

b Private Juries 532(1)

Problem 12-3 533(1)

5 Dispute Resolution and Large Organizations: Ombuds 533(1)

The Ombudsman: What's in a Name? 534(3)

Howard Gadlin

Problem 12-4 537(1)

6 Online Dispute Resolution Mechanisms 538(1)

You've Got Agreement: Negoti@ting via Email 538(7)

Noam Ebner

Anita D. Bhappu

Jennifer Brown

Kimberlee K. Kovach

Andrea Kupfer Schneider

Problem 12-5 545(1)

B Public Hybrids 545(32)

1 Mandatory Judicial Settlement Conferences 546(1)

For and Against Settlement: Uses and Abuses of the Mandatory Settlement Conference 547(2)

Carrie Menkel-Meadow

Problem 12-6 549(1)

2 Special Masters 550(1)

Toward a Functional Approach for Managing Complex Litigation 551(3)

Francis E. McGovern

Problem 12-7 554(1)

Problem 12-8 555(1)

3 Disputes Involving Groups: Aggregate Claims and Class Actions 555(1)

A Glass Half Full, a Glass Half Empty: The Use of Alternative Dispute Resolution in Mass Personal Injury Litigation 556(4)

Deborah R. Hensler

What Mediators Need to Know About Class Actions: A Basic Primer 560(3)

The Honorable Myron S. Greenberg

Megan A. Blazina

Problem 12-9 563(1)

Problem 12-10 564(1)

4 The Summary Jury Trial 564(1)

The Summary Jury Trial and Other Methods of Alternative Dispute Resolution: Some Cautionary Observations 565(2)

Richard A. Posner

Problem 12-11 567(1)

5 Early Neutral Evaluation 568(1)

6 Court-Connected Mediation and Non-binding Arbitration 569(2)

7 Restorative Justice: ADR in Criminal Contexts 571(1)

Personalizing Crime: Mediation Produces Restorative Justice for Victims and Offenders 571(5)

Marty Price

Problem 12-12 576(1)

8 Problem-Solving Courts 576(1)

C Concluding Thoughts on Hybrid Processes 577(4)

Pursuing Settlement in an Adversary Culture: A Tale of Innovation Co-opted or "The Law of ADR" 577(2)

Carrie Menkel-Meadow

Problem 12-13 579(1)

Further Reading 580(1)

Chapter 13 Multiparty Dispute Resolution 581(47)

A Multiparty Dispute Processes: How Are They Different 532(76)

1 Negotiating with More Than Two Parties: Coalitions and Groups 582(1)

Strategic Barriers to Dispute Resolution: A Comparison of Bilateral and Multilateral Negotiations 582(1)

Robert H. Mnookin

The Mind and Heart of the Negotiator 583(10)

Leigh L. Thompson

Mapping Backward: Negotiating in the Right Sequence? 593(3)

James K. Sebenius

Problem 13-1 596(1)

Deliberative Trouble? Why Groups Go to Extremes 596(3)

Cass R. Sunstein

Problem 13-2 599(1)

2 Organizing and Legitimizing Group Negotiations: New Processes and Deliberative Democracy 599(1)

The Lawyer's Role(s) in Deliberative Democracy 600(2)

Carrie Menkel-Meadow

Introduction: From Legal Disputes to Conflict Resolution and Human Problem Solving 602(1)

Carrie Menkel-Meadow

Problem 13-3 603(1)

Negotiating Regulations: A Cure for Malaise 603(3)

Philip J. Harter

Problem 13-4 606(1)

3 Legal Issues in Use of Consensus-Building and Group Negotiations 606(1)

Legal Issues in Consensus Building 607(1)

Dwight Golann

Eric E. Van Loon

B Structures, Procedures, and Skills for Multiparty Processes 608(6)

An Alternative to Robert's Rules of Order for Groups, Organizations, and Ad Hoc Assemblies That Want to Operate by Consensus 609(4)

Lawrence Susskind

Problem 13-5 613(1)

C Dispute System Design: Planning and Structuring Repeated Dispute Resolution 614(6)

Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict 614(6)

William L. Ury

Jeanne M. Brett

Stephen B. Goldberg

Problem 13-6 620(1)

D Transactional Dispute Resolution: Before the Dispute 620(8)

Contract Formation in Imperfect Markets: Should We Use Mediators in Deals? 621(5)

Scott R. Peppet

Problem 13-7 626(1)

Further Reading 626(2)

APPENDIX 628(43)

Chapter 14 Choosing an Appropriate Process: Your Clients and the Future of ADR 633(38)

A Choosing Among Dispute Resolution Processes: Private Interests 634(25)

1 Comparing the Processes 634(1)

Fitting the Forum to the Fuss: A User-Friendly Guide to Selecting an ADR Procedure 634(6)

Frank E.A. Sander

Stephen B. Goldberg

Problem 14-1 640(1)

2 Assessing The Impact of Processes on Clients 640(1)

Building a Pedagogy of Problem-Solving: Learning to Choose Among ADR Processes 640(4)

Andrea K. Schneider

Problem 14-2 644(1)

B Evaluating and Assessing ADR Processes: Public Interests 644(1)

An Evaluation of Mediation and Early Neutral Evaluation Under the Civil Justice Reform Act 644(7)

James S. Kakalik

Terence Dunworth

Laural A. Hill

Daniel McCaffrey

Marian Oshiro

Nicholas M. Pace

Mary E. Vaiana

Dispute Resolution 651(4)

Carrie Menkel-Meadow

Institutionalization: What Do Empirical Studies Tell Us About Court Mediation 655(4)

Bobbi McAdoo

Nancy A. Welsh

Roselle L. Wissler

Problem 14-3 659(1)

C Future Uses of Dispute Resolution Processes: Peace and Justice Redux 659(12)

The New Lawyer 662(1)

Julie Macfarlane

ADR Is Here: Preliminary Reflections on Where It Fits in a System of Justice 663(2)

Jean Sternlight

Peace and Justice: Notes on the Evolution and Purposes of Legal Processes 665(3)

Carrie Menkel-Meadow

Problem 14-4 668(1)

Further Reading 668(3)
Table of Online Resources 671(1)
Table of Principal Cases 671(2)
Collected References 673(34)
Index 707