简介
Management is an organized body of knowledge. "This book," in Peter Drucker'swords, "tries to equip the manager with the understanding, the thinking, the knowledge and the skills for today'sand also tomorrow's jobs." This management classic has been developed and tested during more than thirty years of teaching management in universities, in executive programs and seminars and through the author's close work with managers as a consultant for large and small businesses, government agencies, hospitals and schools. Drucker discusses the tools and techniques of successful management practice that have been proven effective, and he makes them meaningful and easily accessible.
目录
PREFACE
Management as Profession and Commitment
INTRODUCTION
FROM MANAGEMENT BOOM TO MANAGEMENT PERFORMANCE
1. The Emergence of Management
2. The Management Boom and Its Lessons
3. The New Challenges
PART ONE THE TASKS
4. The Dimensions of Management
Business Performance
5. Managing a Business: The Sears Story
6. What Is a Business?
7. Business Purpose and Business Mission
8. The Power and Purpose of Objectives: The Marks & Spencer Story and Its Lessons
9. Strategies, Objectives, Priorities, and Work Assignments
10. Strategic Planning: The Entrepreneurial Skill
Performance in the Service Institution
11. The Multi-Institutional Society
12. Why Service Institutions Do Not Perform
13. The Exceptions and Their Lessons
14. Managing Service Institutions for Performance
Productive Work and Achieving Worker
15. The New Realities
16. What We Know (and Don't Know) About Work, Working, and Worker
17. Making Work Productive: Work and Process
18. Making Work Productive: Controls and Tools
19. Worker and Working: Theories and Reality
20. Success Stories: Japan, Zeiss, IBM
21. The Responsible Worker
22. Employment, Incomes, and Benefits
23. "People Are Our Greatest Asset"
Social Impacts and Social Responsibilities
24. Management and the Quality of Life
25. Social Impacts and Social Problems
26. The Limits of Social Responsibility
27. Business and Government
28. Primum Non Nocere: The Ethics of Responsibility
PART TWO THE MANAGER:Work, Jobs, Skills, and Organization
29. Why Managers?
The Manager's Work and Jobs
30. What Makes a Manager?
31. The Manager and His Work
32. Design and Content of Managerial Jobs
33. Developing Management and Managers
34. Management by Objectives and Self-Control
35. From Middle Management to Knowledge Organization
36. The Spirit of Performance
Managerial Skills
37. The Effective Decision
38. Managerial Communications
39. Controls, Control, and Management
40. The Manager and the Management Sciences
Managerial Organization
41. New Needs and New Approaches
42. The Building Blocks of Organization
……
PART THREE TOP MANAGEMENT:Tasks,Organization,Strategies
Conclustin :The Legitimacy of Management
Bibliography
Index
管理学 Management
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