I. CONCEPTUAL FOUNDATIONS
　　1. Intercultural Communication: An Introduction
　　Why Study Intercultural Communication?
　　　Global Diversity Trends
　　　Domestic Diversity Trends
　　　Interpersonal Learning Opportunities
　　　　What Is Intercultural Communication?
　　Conceptualization of Culture
　　Conceptualization of Intercultural Communication
　　　Intercultural Communication: Five Core Assumptions
　　2.Mindful Intercultural Communication:
　　　An Identity Negotiation Perspective
　　　The Identity Negotiation Perspective
　　The Theoretical Background
　　Primary Identity Domains
　　Situational Identities
　　Summary
　　　The Identity Negotiation Theory
　　Core Theoretical Assumptions
　　Assumptions 1-4
　　Assumptions 5 and 6
　　Assumption 7
　　Assumption 8
　　　Mindful Intercultural Communication
　　Threefold Outcomes of Mindful
　　Intercultural Communication
　　Mindful Intercultural Communication:
　　Criteria and Components
　　II. THE INTERCULTURAL COMMUNICATION PROCESS:
　　DISSIMILAR ASSUMPTIONS
　　　3. Value Orientations and Intercultural Encounters
　　　　Classical Value Orientations
　　　 Basic Assumptions
　　　 People-Nature Value Orientation
　　　 Temporal Orientation
　　　 Human Nature Orientation
　　　 Activity Orientation
　　　 Relational Orientation
　　　　Cross-Cultural Organizational Value Dimensions
　　　 Individualism-Collectivism: The Core Dimension
　　　 The Power Distance Dimension
　　　 The Uncertainty Avoidance Dimension
　　　 The Masculinity and Femininity Dimension
　　　 The Confucian Dynamism Dimension
　　　 Loose and Tight Social Structures
　　　　Values, Self-Conception Consequences, and Interaction
　　　 Independent and Interdependent Self-Construal
　　　 Personal and Collective Self-Esteem
　　　 Universalistic-Based versus　Particularistic-Based Interaction
　　　 Summary
　　　　 Recommendations
　　　 4. Mindful Intercultural Verbal Communication
　　　　　Human Language: A Coherent System
　　　 Arbitrariness
　　　 Multilayered Rules
　　　 Speech Community
　　　　Languages across Cultures: Diverse Functions
　　　 The Group Identity Function
　　　 The Perceptual Filtering Function
　　　 The Cognitive Reasoning Function
　　　 The Status and Intimacy Function
　　　 The Creativity Function
　　　　Cross-Cultural Verbal Communication Styles
　　　 Low-Context and High-Context Communication
　　　 Direct and Indirect Verbal Interaction Styles
　　　 Person-Oriented and Status-Oriented Verbal Styles
　　　 Self-Enhancement and Self-Effacement Verbal Styles
　　　 Beliefs Expressed in Talk and Silence
　　　　Recommendations
　　5. Mindful Intercultural Nonverbal Communication
　　 Nonverbal Communication:
　　 Specific Functions and Patterns
　　 Reflecting and Managing Identities
　　 Expressing Emotions and Attitudes
　　 Conversational Management
　　 Impression Formation and Attraction
　　 Space and Time across Cultures
　　 Interpersonal Spatial Boundary Regulation
　　 Environmental Boundary Regulation
　　 Temporal Regulation
　　 Interpersonal Synchrony and Nonverbal Cautions
　　 Interpersonal Interactive Synchrony
　　 Nonverbal Cautions
　　 Recommendations
　　III. BOUNDARY REGULATION AND INTERGROUP-
　　 INTERPERSONAL RELATIONSHIP DEVELOPMENTS
　　6. Identity Contact and Intergroup Encounters
　　 Social Identity Theory and Its Associated Constructs:
　　 A Boundary-Regulation Approach
　　 Social Identity Theory
　　 Social Categorization
　　 Social Comparison
　　 Intergroup Attribution: A Sense-Making Process
　　 Attribution Theory
　　 Intergroup Attribution Theory
　　 Mindsets: Affective and Cognitive Filters
　　 Intergroup Perception
　　 Ethnocentrism and Communication
　　 Stereotypes and Communication
　　 Prejudice and Communication
　　 Reduction of Prejudice and Discrimination
　　 Recommendations
　　7. Intercultural Personal Relationship Development:
　　 Identity- and Relational-Based Themes
　　 Personal Relationship Developments:
　　 Membership and Contextual Conditions
　　 Cultural and Ethnic Membership Values
　　 Gender Expectations and Norms
　　 Individual Personality Attributes
　　 Situational Contact Conditions
　　 Four Identity- and Relational-Based Themes
　　 The Identity Vulnerability and Security Theme
　　 The Identity Autonomy and Connection Theme
　　 The Relational Dissimilarity and Similarity Theme
　　 The Relational Openness and Closedness Theme
　　 Summary
　　 Recommendations
　　8. Constructive Intercultural Conflict Management
　　 Intercultural Conflict: Definitional Characteristics
　　 Conflict Goal Issues
　　 Conflict-Related Characteristics
　　 Contributing Factors Affecting Intercultural Conflict
　　 A Cultural Variability Perspective
　　 Cultural-Based Conflict: Different Lenses
　　 Intercultural Conflict Management Skills
　　 Operational Skills Needed for Constructive Conflict Management
　　 Collaborative Dialogue and Communication Adaptability
　　 Recommendations 227
　　IV. IDENTITY TRANSFORMATION AND
　　 TRANSCULTURAL COMPETENCIES
　　9. Identity Change and Intercultural Adaptation
　　 Intercultural Adaptation: Antecedent Factors
　　 Systems-Level Factors
　　 Individual-Level Factors
　　 Interpersonal-Level Factors
　　 Intercultural Adaptation: The Identity Change Process
　　 Managing the Culture Shock Process
　　 Sojourners' Adjustment Models
　　 Minority and Immigrants' Identity Change Models
　　 Intercultural Adaptation: Effective Outcomes
　　 Systems-Level and Interpersonal-Level Outcomes
　　 Personal Identity Change Outcomes
　　 Recommendations
　　10. Transcultural Communication Competence
　　 Criteria of Transcultural Communication Competence
　　 The Appropriateness Criterion
　　 The Effectiveness Criterion
　　 The Satisfaction Criterion
　　Components of Transcultural Communication Competence
　　 The Knowledge Blocks Component
　　 The Mindfulness Component
　　 The Communication Skills Component
　　From Intercultural to Transcultural Ethics
　　 Ethical Absolutism versus Ethical Relativism
　　 Moral Exclusion versus Moral Inclusion
　　Final Recommendations
　　References
　　Index