源代码中国:新的全球IT外包中心Source Code China : The New Global Hub of IT Outsourcing

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作   者:Cyrill Eltschinger 著

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ISBN:9780470106969

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简介

  "The next five years will be [...] a period of opportunity for China to speed up the growth of software and information services outsourcing. China will continue to generate strong market demand for the global software industry."  -H.E. Bo Xi Lai  Minister, China Central Ministry of Commerce (MOFCOM)  Praise for Source Code China The New Global Hub of IT Outsourcing  "Cyrill Eltschinger's Source Code China examines the depths of?a remarkable?shift towards a value-added economy.? After reading this book, you'll?see once again how?China is positioning?itself for leadership in this growing area."  -William G. Parrett  Chief Executive Officer, Deloitte, May 2007  "In his book, Cyrill Eltschinger addresses?an important?perspective: China is not only 'the factory of the world,' it is?also becoming a major technology services hub. For all of us, it is a fascinating experience to participate in this impressive evolution."  -Josef M. Mueller  Chairman & CEO, Nestle (China) Ltd  "Source Code China provides an insightful touch with the reality of how China is reshaping the global market for offshore IT services."  -Prof. Dr. Dr. Klaus Wucherer  Executive Vice President, SIEMENS  "This is a must-read to understand IT outsourcing in China and its impact on the rest of the world."  -Dr. Andrew LaiVP/GM, Global Delivery China Center, Hewlett-Packard Company;International Economic Advisor to City Mayor of Chongqing, China;IT Strategy Advisor, City Mayor of Chengdu, China  "In his book Source Code China, Mr. Eltschinger provides compelling reasons why any company can benefit from IT outsourcing to China, a country that is rapidly becoming the destination of choice for most enterprises."  -Charles PauDirector, Globalization Architecture and Technology, IBM  "This book demonstrates China's credentials as the new hub of offshore IT services."  -Steve LittleSenior Vice President and Chief Information Officer, D.S.I., Schneider Electric  "Organizations not sourcing IT services from China are literally missing the boat. Mr. Eltschinger's book takes readers on an intellectual journey explaining how and why China is becoming the premier offshore destination for businesses all over the world. This is a must read for any business executive and I highly recommend you knock this one off your reading list immediately."  -David Etzler  Chief Executive Officer, OutsourceWorld  If you are not in China, you are really not in the game 作者简介:  Cyrill Eltschinger is CEO of I.T. UNITED, a strategic outsourcing firm that specializes in tailor-made technology solutions and staff augmentation IT services. The company today is one of the most trusted China-based outsourcing services providers, delivering cost-effective IT solutions to clients inside and outside China. He currently serves as Chairman of SwissCham China (Swiss Chinese Chamber of Commerce), is an industry subject expert for the Gerson Lehrman Group Technology Council, and is an advisor to several China government agencies. He is an avid aviator and was the first foreigner to be awarded a private pilot's license in China since 1949.

目录

Preface
Chapter 1 Outsourcing: The Most Important Management Trend Of The Last 75 Years
 Outsourcing As A Business Force
 Made In China
 Setting The Stage
Chapter 2 Battle Of The Titans: The Global Outsourcing Landscape
 North America
 Europe
 South America
 Africa And The Middle East
 Asia-Pacific
 BRIC Nations
Chapter 3 China: Your Essential Shore
 Big Numbers From A Big Country
 Government And Politics
 Planes, Trains, And Automobiles
 Educating The Masses
 Your Essential Shore
 The Early Years
 Made In China
 From Pagers To Market Supremacy
 The Internet Arrives
 Not Yet A Green Light
 India Outsources To China
 Risks And Concerns
Chapter 4 Strategies That Work
 What Works? What Is The Right Shore? What Is The Right Model?
 Captive Versus Partner
 Build-Operate-Transfer
 Dual-Shore Delivery
 Going Captive And Avoiding The Expat Trap
Chapter 5 Ten Lessons Learned
 1.What Works Elsewhere Does Not Necessarily Work In China
 2.Develop A Vision Of The Future Beyond The Next Shareholder Meeting
 3.Establish The Right Partnerships From The Beginning
 4.Do Your Homework
 5.Commit For The Long Haul
 6.Prepare Yourself for an Unprecedented Speed Of Change
 7.Choose An Outsourcing Home City Based On
 8.People, People, People
 9.Never Give Up
 10.It Is All About Face
Chapter 6 Winning The Talent War
 English Makes The World Go Round
 Recruiting Staff
 Salaries On The Rise
 Chinese Work Ethics
 Retaining Staff: Employee Retention And Loyalty Programs
Chapter 7 China's Outsourcing Cities
 Beijing
 Shanghai
 Dalian
 Chengdu
 Xi'an
 Jinan
 Hangzhou
 Guangzhou
 Nanjing
 Shenzhen
Chapter 8 IT Outsourcing, Business Process Outsourcing, And Knowledge Process Outsourcing In China
 Scope Of Outsourcing
 Global Outsourcing Options For Customers
 Advantages Of Outsourcing To China
 Disadvantages To Outsourcing To China
 Selection Of Vendor Partners
 Due Diligence of the Capabilities Of Vendors
 Importance Of Business Process Standards
 Importance Of Standards In BPO
 Application Of Standards To Different Process Types
 Process Selection For Outsourcing
Chapter 9 China's Legal Framework
 Market Entry And Establishing A Business In China
 Intellectual Property Rights Protection
 Employment Issues
 Government Policy
 Currency And Taxation
 Dispute Resolution And Litigation
Chapter 10 China 2020
 Pillar Of The Economy: Focus On The High-Tech Sector
 Growth Of The Services Sector
 Satisfying A Fast Growing Global IT And Business Processes Services Demand
 Overseas Promotions Leap Forward
 Stable China Market Economic Prospects
 Rise Of Globalization: In The Front Row
 China 2020: Wild Cards
Appendix A Exclusive Survey of Selected Cities in Cooperation with MOFCOM
Appendix B Case Studies
Appendix C Contact Information For Major Government Offices, Outsourcing Centers, And Online Resources
Index

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