成为大师级管理者：竞争价值途径 Becoming a Master Manager: A Competing Values Approach
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ISBN：9780470050774
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简介
With the new Fourth Edition of Becoming a Master Manager: A Competency Framework, you can build practical skills in every area of managerial competency--skills you'll need to thrive in the diverse situations and challenges of the new millennium! The text guides you through eight interactive learning modules covering different leadership roles, including director, producer, mentor, facilitator, coordinator, monitor, innovator, and broker. Features designed to help you become a master manager: * The text's Competing Values Framework helps you develop new ways of thinking about the competing tensions and demands that are placed on managers. * The authors' unique skills-based approach prepares you for today's management challenges. * A highly effective five-step learning model (assessment, learning, analysis, practice, and application) helps you develop core leadership competencies. * Real-world managerial examples illustrate key concepts and offer insight into the roles that managers play in real companies. * Coverage of timely topics such as emotional intelligence, mentoring/coaching, and life balance will help you keep pace with today's rapidly changing workplace.
目录
CHAPTER 1 The Competing Values Approach to Management
The Evolution of Management Models
Action Imperatives: Collaborate, Control, Compete, Create
Organizing the Learning Process
CHAPTER 2 The Mentor Role
Understanding Self and Others
Communicating Effectively
Developing Employees
CHAPTER 3 The Facilitator Role
Building Teams
Using Participative Decision Making
Managing Conflict
CHAPTER 4 The Monitor Role
Managing Information Overload
Analyzing Core Processes
Measuring Performance and Quality
CHAPTER 5 The Coordinator Role
Managing Projects
Designing Work
Managing Across Functions
CHAPTER 6 The Director Role
Developing and Communicating a Vision
Setting Goals and Objectives
Designing and Organizing
CHAPTER 7 The Producer Role
Working Productively
Fostering a Productive Work Environment
Managing Time and Stress/Balancing Competing Demands
CHAPTER 8 The Innovator Role
Living with Change
Thinking Creatively
Managing Change
CHAPTER 9 The Broker Role
Building and Maintaining a Power Base
Negotiating Agreement and Commitment
Presenting Ideas
CHAPTER 10 Integration and the Road to Mastery
Understanding the Developmental Process
The Profile of a Master Manager
The Possibility of Self-Improvement
A COMPETING VALUES READING LIST
INDEX
The Evolution of Management Models
Action Imperatives: Collaborate, Control, Compete, Create
Organizing the Learning Process
CHAPTER 2 The Mentor Role
Understanding Self and Others
Communicating Effectively
Developing Employees
CHAPTER 3 The Facilitator Role
Building Teams
Using Participative Decision Making
Managing Conflict
CHAPTER 4 The Monitor Role
Managing Information Overload
Analyzing Core Processes
Measuring Performance and Quality
CHAPTER 5 The Coordinator Role
Managing Projects
Designing Work
Managing Across Functions
CHAPTER 6 The Director Role
Developing and Communicating a Vision
Setting Goals and Objectives
Designing and Organizing
CHAPTER 7 The Producer Role
Working Productively
Fostering a Productive Work Environment
Managing Time and Stress/Balancing Competing Demands
CHAPTER 8 The Innovator Role
Living with Change
Thinking Creatively
Managing Change
CHAPTER 9 The Broker Role
Building and Maintaining a Power Base
Negotiating Agreement and Commitment
Presenting Ideas
CHAPTER 10 Integration and the Road to Mastery
Understanding the Developmental Process
The Profile of a Master Manager
The Possibility of Self-Improvement
A COMPETING VALUES READING LIST
INDEX
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