Professional Services Marketing: How The Best Firms Build Premier Brands, Thriving Lead Generation Engines, And Cultures Of Business Development Succ 9780470438992

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作   者:John

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ISBN:9780470438992

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简介


  Praise for "Professional Services Marketing""This book is thatrare thing: simultaneously wise, practical, readily accessible, anddata-driven. A necessary addition to your reading." --DavidMaister, author of "Managing the Professional Service Firm"

""Professional Services Marketing" will certainly become thebible of the field in short orderWithout a doubt, the most usefulcompendium of marketing insight for the practicing professionalservices firm executive...BRAVO " --Leonard A. Schlesinger,President, Babson College, and coauthor of "The Service ProfitChain""It's no longer sufficient to be a good 'expert forhire'--you need a brand and a powerful marketing engine behind you.Professional Services Marketing is a gold mine of research basedstrategies, best practices, and specific techniques that will helpyou consistently win in the client marketplace and outshine yourcompetition. It's thoughtful, funny, and filled with the how-to sooften missing in business books." --Andrew Sobel, coauthor of"Clients for Life"

  "Schultz and Doerr offer tactics and information in aneasy-to-read, concise, and enjoyable format. Professional ServicesMarketing should be a required resource in every professionalmarketer's tool box " --R. Granville Loar, Executive Director,Association for Accounting Marketing"This book is an excellentresource for anyone involved in professional services. It isespecially timely in our current challenging economic conditions,and the ideas and guidance are relevant for the better times tocome as well." --Josh Lee, Partner, Monitor Group

  "Smart. Practical. Comprehensive. This is the one book thatwon't collect dust on my shelf." --Kevin McMurdo, Chief MarketingOfficer, Perkins Coie"

  "Professional Services Marketing" is the first book todirectly address the challenges of the professional servicesmarketer. This book is filled with practical wisdom and research onbest practices and processes specifically for this industry. Amust-read for anyone in a professional services firm " --PaulDunay, Global Director of Integrated Marketing, BearingPoint


目录


Acknowledgments

Introduction

1 What Marketing Can Do for a Firm

2 Marketing Planning

3 Keys to Building a Terrible Marketing Strategy

4 The Seven Levers of Lead Generation and Marketing Planning

5 How to Think about Fees and Pricing

6 Don't Worry about Your Competition (Let Them Worry aboutYou)

7 The "Get It Done" Culture

8 Brand-What It Is; Why Bother

9 Three Elements of Well-Crafted Brand Messaging

10 Uncovering Your Key Brand Attributes

11 Your Firm, Your Brand

12 RAMP Up Your Brand

13 On Being Unique and Other Bad Marketing Advice

14 Building Brand and Marketing Messages

15 On Becoming a Thought Leader

16 Marketing Communications and Lead Generation Tactics

17 Introduction to Lead Generation

18 Value and Offers in Lead Generation

19 The Case for Sustained Lead Generation and RelationshipNurturing

20 Targeting

21 RAIN Selling

22 Networking, Relationships, Trust, and Value

23 Selling with Hustle, Passion, and Intensity

About Wellesley Hills Group

About RainToday.com

About the Authors

Index.


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