Quality management : tools and methods for improvement / 2nd ed.
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作 者：Howard Gitlow, Alan Oppenheim, Rosa Oppenheim.
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ISBN：9780256106657
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简介
Summary:
Publisher Summary 1
Quality Management presents a unique and workable approach to the tools and methods necessary for real quality improvement. W. Edwards Deming's philosophies on quality are woven into this text. This text is one of a few quality control texts which adopt Shewhart's and Deming's view of control charts.
目录
Fundamentals of Quality
Fundamentals of Statistical Studies
Defining and Documenting a Process
Basic Probability and Statistics
Stabilizing and Improving and Process with Control Charts
Attribute Control Charts
Variables Control Charts
Out-of-Control Patterns
Diagnosing a Process
Specifications
Process Capability and Improvement Studies
Taguchi Methods - Quality Improvement in Product and Process Design
Inspection Policy
Deming's 14 Points and the Reduction of Variation
Some Current Thinking About Statistical Studies and Practice
Fundamentals of Statistical Studies
Defining and Documenting a Process
Basic Probability and Statistics
Stabilizing and Improving and Process with Control Charts
Attribute Control Charts
Variables Control Charts
Out-of-Control Patterns
Diagnosing a Process
Specifications
Process Capability and Improvement Studies
Taguchi Methods - Quality Improvement in Product and Process Design
Inspection Policy
Deming's 14 Points and the Reduction of Variation
Some Current Thinking About Statistical Studies and Practice
Quality management : tools and methods for improvement / 2nd ed.
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