Library service English

第一章 大學圖書館常用詞彙Glossary of Common Library Terms
第二章 認識圖書館Learn About the Library Services
Unit 2.1 進出圖書館Access the Library
Unit 2.2 開放時間Opening Hours
Unit 2.3 空間配置Library Spaces
2.3.1 詢問書庫樓層 Location of Stack Areas
2.3.2 詢問行政辦公室 Location of Library Offices
第三章 借還圖書資料 Borrow or Return Library Materials
Unit 3.1 申請借書證 Library Card Application
3.1.1 學生借書 Student Borrowing Privileges
3.1.2 教職員眷屬借書
Faculty, Staff, & Family Members Borrowing Privileges
3.1.3 退還保證金 Security Deposit Refund
Unit 3.2 借還資料 Borrow or Return Library Materials
3.2.1 辦理外借手續 Borrow Library Materials
3.2.2 借閱冊數上限 Maximum Number of Checkouts
3.2.3 郵寄還書 Return Checkouts in the Mail
3.2.4 誤將他館的書還到自己學校的圖書館
Drop Books from Other Libraries in the Book Return by Mistake
3.2.5 誤將自己學校圖書館的書還到他館
Return Library Checkouts to Other Libraries by Mistake
Unit 3.3 續借 Renew Checkouts
Unit 3.4 預約 Place a Hold
3.4.1 線上預約 Place a Hold Online
3.4.2 無法預約，疑難排除 Problems with Online Renewals
Unit 3.5 催還 Recall Borrowed Materials
Unit 3.6 逾期 Overdues
3.6.1 沒收到圖書館電子郵件通知
Library Notices via Email Not Received
3.6.2逾期處理費 Library Overdue Fines
Unit 3.7 遺失、損壞圖書資料 Lost or Damaged Library Materials
3.7.1 遺失圖書 Deal with Lost Books
3.7.2 找到遺失的圖書 Lost Books Found
3.7.3 損壞及污染資料 Deal with Damaged Books
3.7.4 賠書 Replace Lost or Damaged Books
3.7.5 賠書款 Replacement Bill
3.7.6 遺失視聽資料 Lost Media Materials
Unit 3.8 宣稱已還書 Claim a Return
第四章 取得圖書館找不到的資料 Access Materials Not Available in Local Library
Unit 4.1 館際合作／文獻傳遞
Interlibrary Loan & Document Delivery Services
4.1.1 國內費用及時限 Services for Domestic Libraries
4.1.2 國外費用及時限 Services from Overseas Libraries
4.1.3 到他館借書 Walk in and Borrow Books from Other Libraries
Unit 4.2 尚未上架的資料狀況 Materials Not Available on Shelves
4.2.1 一般讀者詢問 Inquiry from Library Patrons
4.2.2 介購者詢問 Inquiry from a Patron Requesting Library Purchase
4.2.3 裝訂期刊上架 Back Issues Sent To Be Bound
Unit 4.3 推薦訂購 Library Purchase Recommendations
Unit 4.4 尋書 Search Service for Missing Books
第五章 線上借閱服務 Online Services
Unit 5.1 查看個人借閱狀況 View Personal Library Account
5.1.1 忘記密碼 Forget Password
5.1.2 借閱紀錄異常 Cannot Access Personal Account
5.1.3 更改個人資料 Update Personal Information
Unit 5.2 線上續借或預約 Renew or Place a Hold Online
5.2.1 如何續借及預約 Steps for Online Renewals
5.2.2 無法續借及預約 Problems with Online Renewals and Reservations
Unit 5.3 研究小間申請 Request a Study Carrel
第六章 查詢館藏資源 Search Library Collection & Resources
Unit 6.1 以資料性質區分 Search by Material Types
6.1.1 館藏圖書資料 Library Materials
6.1.1.1 以圖書類別詢問館藏樓層
Location of Specific Subjects in Collection
6.1.1.2 尋找多媒體視聽資料
Search Multimedia Resources
6.1.1.3 排架方式 Arrangement of Library Materials
6.1.2 查詢期刊文獻 Find Journal Articles
6.1.3 查詢新聞資料 Find Newspaper Articles
6.1.4 查詢學位論文 Find Theses and Dissertations
6.1.5 查詢研究報告 Find Research Papers
6.1.6 考古題Old Exam Questions
Unit 6.2 以工具類型區分 Library Research Tools
6.2.1 館藏目錄 Library Catalog
6.2.1.1 以作者為檢索點 Search by Author
6.2.1.2 以主題為檢索點 Search by Subject
6.2.2 聯合目錄 Union Catalog
6.2.3 電子資料庫 Electronic Databases
6.2.4 電子期刊 E-Journals
6.2.5 電子書 E-Books
6.2.6 專利文獻 Patent Information
6.2.7 網際網路 Internet Resources
Unit 6.3 校外連線使用 Remote Access
第七章 使用媒體資源中心 Use of Library Media Resources Center
Unit 7.1 不得攜入提袋、背包、食物及飲料
Bags, Food and Drinks Are Not Allowed in the Center
Unit 7.2 視聽資料借用 Borrow Media Materials
Unit 7.3 預約小團體欣賞室 Reserve Small-Group Viewing Room
Unit 7.4 設備故障 Facilities Out of Order
Unit 7.5 資料轉錄 Media Materials Conversion
Unit 7.6 校外使用隨選視訊系統 Remote Access to Video-On-Demand
第八章 使用館內硬體設備（電腦、電話、影印機、印表機、掃描器…）
Use of Library Facilities (i.e. PCs, Phones, Photocopiers, Printers, Scanners)
Unit 8.1 無線上網 Wireless Internet Access
8.1.1 登入帳號密碼 Log in
8.1.2 訊號接收不良 Poor Connection Quality
Unit 8.2 卡式或投幣式影印 Photocopy Services
Unit 8.3 使用電腦 Use of PCs
8.3.1 無法使用IMS Instant Message Service Not Available
8.3.2 特殊軟體需求 Specific Software Needs
8.3.3 無法將資料存在電腦中
Problems with Saving Files on Library PCs
第九章 教師服務 Faculty Services
Unit 9.1 教師指定參考書 Course Reserves
Unit 9.2 委託代借 Proxy Borrower Request
Unit 9.3 支援課程--安排圖書資源利用說明
Library Instruction for a Class
Unit 9.4 計畫用圖書資料送交圖書館
Submit Books Acquired for Research Projects to the Library
第十章 技術服務Technical Services
Unit 10.1 索取目錄 Request for Publisher Catalogs
Unit 10.2 詢價、下訂及催貨 Price Quotes, Place and Claim an Order
10.2.1 詢價 Quotation
10.2.2 下訂及確認訂單 Place and Confirm an Order
10.2.3 催貨 Claim an Order
10.2.4詢價及決定不下訂
Decide Not To Order after Requesting a Quotation
Unit 10.3 視聽資料採購 Acquire Media Materials
Unit 10.4 寄錯及更換圖書 Receive Wrong Items and Request Exchange
Unit 10.5 瑕疵書更換 Request Replacement of Defective Books
Unit 10.6 發票金額錯誤 Incorrect Total Amount of Payment
Unit 10.7 遲未付款 Late Payment
Unit 10.8 資料庫議價 Negotiate Subscription Fees for Electronic Databases
Unit 10.9 期刊催缺 Claim Journals Not Yet Received
Unit 10.10 期刊停刊處理 Journal Ceases Publication
Unit 10.11 國外贈書 Gift Books from Overseas
Unit 10.12 外文書編目 Catalog Books in Foreign Languages
第十一章 特殊狀況處理 Specific and Unexpected Situations
Unit 11.1 違規行為 Conduct Violating Library Rules
11.1.1 攜帶食物入館 Bring Food into the Library
11.1.2 在館內打手機 Use Mobile Phones in the Quiet Reading Area
11.1.3 上色情網站 Link to Porn Websites
11.1.4 打電腦遊戲 Play Computer Games
11.1.5 攜未借圖書出館
Take Out Books without Checking Out
Unit 11.2 緊急狀況 Emergency Situations
11.2.1 地震 Earthquake 11.2.2 火災 Fire Alarm
11.2.3 颱風臨時閉館 Typhoon
11.2.4 防空演習 Air Defense Exercise
11.2.5 停電 Electricity Outage
第十二章 讀者抱怨處理 Library Patron Complaints
Unit 12.1 逾期處理費 Overdue Fines
12.1.1逾期處理費 Overdue Fines
12.1.2 賠償視聽資料 Media Resources Replacement
Unit 12.2 圖書採購太慢 Takes Too Long To Acquire Books
Unit 12.3 開館時間太短 Short Library Hours
Unit 12.4 服務態度不佳 Bad Service Attitudes
Unit 12.5 施工噪音 Noise Due to Construction Work
Unit 12.6 區域封閉時間延長 Extend Closure of Certain Library Areas
Unit 12.7 燈光閃爍 Light Bulb Blinking
Unit 12.8 遺失錢包 Wallet or Purse Stolen
Unit 12.9 校外讀者太多 Too Many Walk-in Visitors
Unit 12.10 館內有可疑人士 Suspicious Looking People in the Library
第十三章 其他 Miscellaneous
Unit 13.1如何捐書 Donate Books
Unit 13.2教師授權機構典藏
Institutional Repository Project for Faculty Publications
Unit 13.3寫作輔導中心 Writing Center
參考資料 Reference
附錄 Appendix
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