简介
Rather than solely concentrating on the technology of telecommunications, Carr and Snyder's The Management of Telecommunications: Business Solutions to Business Problems 2/e caters more to the needs of today's business students. Management Of Telecommunications is the ideal textbook for exposing students to all facets of being a telecommunications end-user. It stresses the importance of the managerial decision-making side of telecommunications by applying the use of an integrated continuing case to illustrate key concepts and show the decision process. This book will provide business students with the technical vocabulary, technical understanding, and decision-making ability necessary to be an effective business telecommunications manager. Students using Carr and Snyder's book will lead the decision-making process by having an understanding of technology tradeoffs in relation to costs, marketing, customer service, and competition. Students will learn how telecommunications and telecommunications-intensive information systems, in particular, are part of the strategic, tactical, and operational decision processes of an organization.
目录
PartI Communication Basics
Chapter1 What is Technology? What is Telecommunications?
Chapter2 Where did the Telephone come from and how does it Work?
Chapter3 What Technologies and Media Do We Use for Voice and Data Systems?
PartII Data Communications and Networks
Chapter4 Data Communications: The Basics
Chapter5 Data Communications: Conversion, Modulation, and Multiplexing
Chapter6 Networks by Topology and Protocols
Chapter7 Telecommunications Architectural Models
Chapter8 LANs, WANs, Enterprise Networks, and Network Equipment
PartIII Uses of Networks
Chapter9 The Internet connects to the World;the Intranet Connects the Organization
Chapter10 Business Applications of Telecommunications
PartIV Legislation and Global Issues
Chapter11 How Do Legislation and Regulation Affect Telecommunications?
PartV Managing Telecommunications
Chapter12 Management of Voice and Data Systems in Organizations
Chapter13 How do you Manage Telecommunications Projects?SDLC for Telecommunications
PartVI The Need for Bandwidth
Chapter14 Bandwith for the Office
Chapter15 Bandwith for the Home
PartVII The Future
Chapter16|
Epilogue
Glossary
Abbreviations
Index
Chapter1 What is Technology? What is Telecommunications?
Chapter2 Where did the Telephone come from and how does it Work?
Chapter3 What Technologies and Media Do We Use for Voice and Data Systems?
PartII Data Communications and Networks
Chapter4 Data Communications: The Basics
Chapter5 Data Communications: Conversion, Modulation, and Multiplexing
Chapter6 Networks by Topology and Protocols
Chapter7 Telecommunications Architectural Models
Chapter8 LANs, WANs, Enterprise Networks, and Network Equipment
PartIII Uses of Networks
Chapter9 The Internet connects to the World;the Intranet Connects the Organization
Chapter10 Business Applications of Telecommunications
PartIV Legislation and Global Issues
Chapter11 How Do Legislation and Regulation Affect Telecommunications?
PartV Managing Telecommunications
Chapter12 Management of Voice and Data Systems in Organizations
Chapter13 How do you Manage Telecommunications Projects?SDLC for Telecommunications
PartVI The Need for Bandwidth
Chapter14 Bandwith for the Office
Chapter15 Bandwith for the Home
PartVII The Future
Chapter16|
Epilogue
Glossary
Abbreviations
Index
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