Show出職場好英文

Chapter 1 Learning About Your Job　認識工作
　Unit 1 Arriving at a new job　新人報到
　Unit 2 Welcoming and introducing the newcomer 歡迎與介紹新人
　Unit 3 Meeting your new boss or supervisor 會見老闆 / 上司
　Unit 4 Learning about your office 認識辦公室環境
　Unit 5 Learning about locations near your office 認識公司週遭環境
　Unit 6 Learning about your company’s organization 認識公司組織
　Unit 7 Asking/answering questions about your duties at work職務詢問與說明
Chapter 2 Communication in the Office 公司內部連絡
　Unit 8 Greetings and small talk in the office 辦公室內的基本問候語
　Unit 9 Telephone etiquette 電話禮儀
　Unit 10 Taking messages 處理留言
　Unit 11 Taking a day off 請假
　Unit 12 Explaining reasons for being late 說明遲到原因
　Unit 13 Email correspondence within the company 對內電子郵件的連絡
　Unit 14 Setting up a meeting 會議準備事項
　Unit 15 Applying for stationery 申請文具
　Unit 16 Making requests related to your work and asking forpermission
提出公務申請並請求批准
Chapter 3 Using Office Appliance硬體設備之使用
　Unit 17 Using a fax machine 傳真機的使用
　Unit 18 Using a copy machine 影印機的使用
　Unit 19 Basic computer functions 電腦的基本功能
　Unit 20 Computer: FTP and networks inside the company
電腦：內部網路與資源共享
　Unit 21 Using the Internet 網路的使用
　Unit 22 Using instant messengers for correspondence通訊軟體的使用
　Unit 23 Using a Printer 印表機的使用
　Unit 24 Using Email 電子郵件的使用
　Unit 25 Viruses and Troubleshooting 電腦中毒與問題處理
Chapter 4 Discussions, Meetings, Proposals 工作事務
　Unit 26 Making proposals in a meeting 在會議中提出意見
　Unit 27 Running a meeting 主持會議
　Unit 28 Discussing marketing strategy (plan) 討論行銷策略
　Unit 29 Proposing a new project 提出企劃案
　Unit 30 Presenting a new product 介紹新產品
　Unit 31 Discussing solutions to a problem 討論問題的解決方案
　Unit 32 Discussing a mistake 討論工作疏失
　Unit 33 Accepting criticism and taking responsibility面對批評與承擔責任
　Unit 34 Distribution of work and responsibilities 責任歸屬與工作分配
　Unit 35 Feeling overworked and making complaints 工作過量與抱怨
　Unit 36 Working overtime 加班
Chapter 5 Outside Correspondence and Contact 對外的連絡
　Unit 37 Contacting by email 電子郵件的往來
　Unit 38 Contacting by fax 傳真的往來
　Unit 39 Making appointments with customers on the phone
以電話與客戶預約會面
　Unit 40 A lunch meeting with customers 與客戶的餐會
　Unit 41 Introducing and promoting your product’ 介紹與推薦公司產品
　Unit 42 Describing and comparing products 形容與比較產品
　Unit 43 Negotiating the price with customers與客戶議價
　Unit 44 Making purchases and comparing prices 採購產品與比價
　Unit 45 Accepting orders and shipping orders 接單與送貨
　Unit 46 Making a deal with a customer 與客戶達成協議
　Unit 47 Discussing contract terms 討論合約條件
　Unit 48 Signing an official contract 簽署正式合約
　Unit 49 Dealing with complaints from customers 處理客戶抱怨
Chapter 6 Personnel Matters 人事相關問題
　Unit 50 Interviewing a job applicant 面試應徵者
　Unit 51 Explaining the benefits of the company 說明公司福利
　Unit 52 Negotiating the salary 交涉薪資
　Unit 53 Hiring a new employee 聘用員工
　Unit 54 Tax issues 稅務事宜
　Unit 55 Insurance issues 保險事宜
　Unit 56 A promotion 升遷
　Unit 57 A change in personnel 人事異動
　Unit 58 Resignation 辭職
Chapter 7 Socializing and Travel 社交與旅遊
　Unit 59 A lunch gathering between colleagues 同事間的聚餐
　Unit 60 Year end bonus 年終獎金
　Unit 61 Staff outing 員工旅遊
　Unit 62 Arranging a business trip 出差安排
　Unit 63 Booking a hotel room 訂房
　Unit 64 Confirming flights and booking air tickets 確認班機與訂機票
　Unit 65 Renting a car or taking public transportation租車或搭乘大眾運輸工具