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Chapter 1  Before Arriving
  Unit 1 The Plan of the Tour
  Unit 2  Collecting Information
  Unit 3 Applying for a Visa
  Unit 4 Booking Air Tickets
  Unit 5  Rescheduling a Flight
  Unit 6  Reserving Rooms
  Unit 7  Packing the Baggage
  Unit 8 Checkin Procedures
  Unit 9  Looking for the Seat
  Unit 10 Changing Seats
  Unit 11  Dining on the Plane
  Unit 12 Airsickness
  Unit 13 Changing Planes
  Unit 14 Safely Inspection
  Unit 15  Customs Declaration
  Unit 16 Claiming the Luggage
Chapter 2  Service in the Hotel
  Unit 1  Registering
  Unit 2  Entering the Room
  Unit 3  Hotel Facilities
  Unit 4 Arranging for the Luggage
  Unit 5  Depositing Items
  Unit 6 Adding Things
  Unit 7  Room Cleaning
  Unit 8  Laundry Service
  Unit 9 Misdelivery
  Unit 10 Room Service
  Unit 11  Asking for Information
  Unit 12 Wakeup Service
  Unit 13 Telephone Service
  Unit 14 Business Service
  Unit 15 Maintenance Service
  Unit 16 Complaints
  Unit 17 Changing the Room
  Unit 18  Extending the Stay
  Unit 19  Being Ready to Leave
  Unit 20 Checking Out
  Unit 21  In the Motel
Chapter 3  Service in the Restaurant
  Unit 1  Booking a Table
  Unit 2  Seating
  Unit 3  Ordering Dishes
  Unit 4 Asking for Recommendation
  Unit 5  Gelling Information about the Dish
  Unit 6  Having Wrong Dishes
  Unit 7 Service During the Meal
  Unit 8  Expressing Dissatisfaction
  Unit 9 Having Chinese Food
  Unit I0 Having Western Food
  Unit 11  Having Buffet Dinner
  Unit 12 Local Dishes
  Unit 13 Complaints
  Unit 14 Giving Tips
  Unit 15 Ways of Paying
Chapter 4  Transportation
  Unitl  OnaBus
  Unit 2 Traveling by Subway
  Unit 3 Taking a Taxi
  Unit 4 Renting a Car
  Unit 5 Touring Bus
  Unit 6  Driving a Car
  Unit 7 At the Gas Station
  Unit 8  Car Maintenancei
  Unit 9 Violating the Traffic Rules
  Unit 10 Traveling by Train
  Unit 11 Traveling by Ship
Chapter 5  Service During the Tour
  Unit 1 Buying a Map
  Unit 2  Employing a Guide
  Unit 3  Exchanging Currencies
  Unit 4 Cashing a Cheque
  Unit 5  Mailing Postcards
Chapter 6  Recreational Activities
  Unit 1  Skiing
  Unit 2 Hot Spring SPA
  Unit 3 Playing Bowling
  Unit 4 Playing Golf
  Unit 5 In the Gym
  Unit 6 Sauna and Massage
  Unit 7 At the Bar
  Unit 8 At the Coffee House
  Unit 9  In the Teahouse
  Unit 10 Enjoying Drama
  Unit 11  Going to a Concert
  Unit 12 Watching Games
  Unit 13 Going to the Dancing Party
Chapter 7  Views of the World
  Unit 1  Places of Interest
  Unit 2  Famous Mountains and Rivers
  Unit 3  Golden Beach
  Unit 4 A World of Ice and Snow
  Unit 5  Famous European Cities
  Unit 6 Scenery in America
  Unit 7 Australian Views
  Unit 8 Amazing Africa
  Unit 9 Sighlseeing in Asia
  Unit 10 Visiting the Museum
  Unit 11  In the Zoo
  Unit 12 Visiting the Botanical Garden
  Unit 13  In the Amusement Park
  Unit 14  Folk Customs
  Unit 15 Taking Photos
Chapter 8  Getting Rid of Troubles
  Unit I  Asking the Way
  Unit 2 Lost Luggage
  Unit 3 Being Robbed
  Unit 4 Unexpected Injured
  Unit 5 Seeing a Doctor
  Unit 6 Car Accidents
Chapter 9  Returning
  Unit 1 Buying Souvenirs
  Unit 2 Tax Exemption
  Unit 3 Saying Goodbye
  Unit 4 Seeing Off at the Airport