English Writing,Letters, Applications and Certificates

Chapter OneIntroduction to Letter Writing
What Is Letter Writing
Types of English Letters
Forms of English Letters
Parts of an English Letter
How to Write Good English Letters
Chapter TwoPersonal Correspondence
What Is Personal Correspondence
How to Write Personal Correspondence
Sample Personal Letters
Chapter Three Business Correspondence (A).
What Is Business Correspondence
How to Write a Business Letter
Chapter FourBusiness Correspondence (B).
Writing Principles
Principles in the Writing Process
Form Letters
Chapter FiveBusiness Correspondence (C).
Establishing Business Relations
Letters of Inquiry
Letters of Offers
Letters of Counter-offers
Letters of Acceptance
Chapter SixSocial Correspondence
What Are Social Letters
Letters of Introduction
Letters of Invitation
Letters of Complaint
Leters of Apology and Explanation
Thank-you Letters
Letters of Congratulations
Letters of Condolences
Chapter SevenCards and Certificates
Cards
Certificates
Chapter EightApplications
Letters of Application
Resumes
Letters of Recommendation
Interviews
Letters of Acceptance or Refusal
Chapter Nine E-Mail, Mailing Lists and Newsgroups
Chapter TenTelephone and Fax