实用旅游英语听说教程

Part 1 Courtesy Service接待礼仪篇  Unit 1 Greetings＆Introductions问候与介绍  Unit 2 Thanks&Apologies致谢与道歉  Unit 3 Farewells告别Part 2 Hotel Service酒店服务篇  Unit 4 Room Reservation客房预订  Unit 5 Concierge Service礼宾服务  Unit 6 Checking In入住登记  Unit 7 Chamber Service客房服务  Unit 8 Taking Order in the Restaurant餐厅点菜  Unit 9 Paying Bills in the Restaurant餐厅结账  Unit 10 Room Service送餐服务  Unit 11 Recreation&Fitness Center康乐中心  Unit 12 Tickets Service票务服务  Unit 13 Business Center商务中心  Unit 14 Conference Service会议服务  Unit 15 Dealing with the Complaints处理投诉  Unit 16 Checking Out结账离店Part 3 Tour Guide Service导游服务篇  Unit 17 OnthePlane在飞机上  Unit 18 GoingThroughtheCustoms过海关  Unit 19 Meeting Guests attheAirport接机  Unit 20 OntheWaytotheHotel去酒店  Unit 21 Helping the Tourists Check In帮助入住酒店  Unit 22 Sightseeing(I)参观景点(一)  Unit 23 Sightseeing(II)参观景点(二)  Unit 24 Shopping购物  Unit 25 Handling Problems and Emergencies处理突发事件  Unit 26 Farewell at theAirport机场道别Appendix附录Appendix Ⅰ Keys to the Exercises练习答案Appendix Ⅱ Tapescripts录音材料