Office English

Chapter 1 社会新鲜人
Unit 1 面试通知
........................................................................2
Unit 2 正在面试
........................................................................6
Unit 3
自我介绍......................................................................10
Unit 4 工作经验
......................................................................14
Unit 5 优势劣势
......................................................................18
Unit 6 未来规划
......................................................................22
Unit 7 期望待遇
.....................................................................26
Unit 8 离职原因
......................................................................30
Unit 9 应聘原因
.....................................................................34
Unit 10 公司情况
.....................................................................38
Chapter 2 入职第一天
Unit 1 录用通知
......................................................................44
Unit 2 初次见面
.....................................................................48
Unit 3 就任新职
......................................................................52
Unit 4 公司政策
......................................................................56
Unit 5 熟悉环境
......................................................................60
Unit 6 福利优劣
.....................................................................64
Unit 7 工作评价
.....................................................................68
Unit 8 结识同事
......................................................................72
Unit 9 人事行政
......................................................................76
Unit 10请假英语
......................................................................80
Chapter 3 办公室沟通
Unit 1 同事闲聊
......................................................................86
Unit 2 请求帮忙
......................................................................90
Unit 3 征询意见
......................................................................94
Unit 4 指派工作
......................................................................98
Unit 5 指导工作
....................................................................102
Unit 6
询问进度.....................................................................106
Unit 7 指出错误
....................................................................110
Unit 8 请教问题
...................................................................114
Unit 9
提出建议....................................................................118
Unit 10 激励下属
...................................................................122
Chapter 4 日常工作
Unit 1 接听电话
...................................................................128
Unit 2 转接电话
....................................................................132
Unit 3 电话留言
....................................................................136
Unit 4 回复电话
....................................................................140
Unit 5
接待来访....................................................................144
Unit 6
业务咨询.....................................................................148
Unit 7 应对投诉
....................................................................152
Unit 8 问题处理
.....................................................................156
Unit 9 加班赶点
....................................................................160
Unit 10 升职加薪
...................................................................164
Chapter 5 会议现场
Unit 1 会议筹备
....................................................................170
Unit 2 通知开会
....................................................................174
Unit 3 会议议程
...................................................................178
Unit 4 讨论议题
...................................................................182
Unit 5 报告工作
...................................................................186
Unit 6 其他提案
....................................................................190
Unit 7 表达意见
....................................................................194
Unit 8 处理问题
....................................................................198
Unit 9 提案表决
....................................................................202
Unit 10 会议总结
....................................................................206
Chapter 6 客户往来
Unit 1
机场迎客.....................................................................212
Unit 2 招待住宿
....................................................................216
Unit 3 招待用餐
....................................................................220
Unit 4 交换名片
...................................................................224
Unit 5 介绍产品
......................................................................228
Unit 6 介绍同事
....................................................................232
Unit 7 介绍公司
....................................................................236
Unit 8 参观工厂
...................................................................240
Unit 9
送别客户....................................................................244
Unit 10 业务拜访
....................................................................248
Chapter 7 公务出差
Unit 1 出差准备
....................................................................254
Unit 2 预约机位
....................................................................258
Unit 3 预订饭店
....................................................................262
Unit 4 海外出差
...................................................................266
Unit 5 参加商展
....................................................................270
Unit 6 访问客户
.......................................................................274
Unit 7 网上营销
....................................................................278
Unit 8 促销活动
...................................................................282
Unit 9
面对客户....................................................................286
Unit 10 讨论产品
...................................................................290
Chapter 8 贸易洽谈
Unit 1 询价报价
....................................................................296
Unit 2 讨价还价
....................................................................300
Unit 3 议价不成
....................................................................304
Unit 4
劝说对方.....................................................................308
Unit 5 考虑一下
....................................................................312
Unit 6 相互让步
....................................................................316
Unit 7 最终出价
....................................................................320
Unit 8 佣金谈判
.....................................................................324
Unit 9 签订合约
.....................................................................328
Unit 10
付款条件......................................................................332
Chapter 9 接单与采购
Unit 1 索要样品
.....................................................................338
Unit 2 接收订单
.....................................................................342
Unit 3
包装方式......................................................................346
Unit 4 保险事宜
.....................................................................350
Unit 5 改消订单
.....................................................................354
Unit 6
通知缺货.....................................................................358
Unit 7
催交货物......................................................................362
Unit 8
装运发货...................................................................366
Unit 9
催收账款....................................................................370
Unit 10
进行索赔....................................................................374