导游英语

Part IWork Procedures of Guide Service

Unit l Pick-upService

Lesson l Meeting at the Airport

Lesson 2 Welcome Speech.

Lesson 3 0n the Way to the Hotel

Unit 2 Check-in Service

Lesson 2 Guest Registration

Lesson l On the Way to the Scenic Spot

Lesson 2 Scenic Spot Introduction

Lesson 3 Retuming Service

Unit 4 Additional Services

Lesson l Shopping

Lesson l Checking Out Service.

Lesson 2 Departure Service

Part 2 Handling of Tourists' SpecialRequests

Unit 6 Handling of Special Request

Lesson l Handling of Special Requestsin Accommodation.

Lesson 2 Handling of Special Requestsfor Diet

Lesson 3 Handling of Special Requestsfor Shopping .,.

Lesson 4 Handling of Special Requestsfor Entertainment

Unit 7 Handling of Other SpecialRequests

Lesson l Handling of Special Requeststo Visit Relatives and Friends .

Lesson 2 Handling of Special Requeststo Ask Relatives to Join Tour

Lesson 3 Handling of Special Requests to Quit Travel

Lesson 4 Handling of Special Requeststo Extend Travel Time.

Part 3 Dealing with Problems andAccidents

Unit 8 Handling Lost Items

LeSSon 2 LOSt luggage

Lesson 3 Lost Money

Unit 9 Being Sick

Lesson l Handling of Tourists' CommonIllnesses.

Lesson 2 Handling of Tourists' CriticalIllnesses

Unit 10 Travel Security Services

Lesson lTraffic ACCident

Lesson 2 Fire Accident

Lesson 3 Food POiSOning

Part 4Tour Guide Speech

Unit 11 A Speech on Palace Museum -Beijing Palace Museum

Unit 12 A Speech on Mausoleum - TheMuseum of Terracotta Warriors and Horses

Unit 13 A Speech on Gardening - TheHumble Administrator's Garden

Unit 14 A Speech on Temple - ShaolinTemple

Unit 15 A Speech on History Museum -Shaanxi History MuseUm

Unit 16 A Speech on Mountains - MountHuangshan

Unit17 A Speech on Water Scenery - theThree Gorges of Yangtze River

Unit 18 A Speech on Natural Reserves-Wolong Nature Reserve

Unit 19 A Speech on Climate - Climate inChina

附录

附录A旅游标志的专门用语

附录B著名旅游景点名称的英语表达

附录C各地旅行社( Travel Service)名称英语表达

参考文献