How Nasa Builds Teams: Mission Critical Soft Skills For Scientists, Engineers, And Project Teams9780470456484

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作   者:Charles J. Pellerin 著

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ISBN:9780470456484

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简介

  Every successful organization needs high-performance teams tocompete and succeed. Yet, technical people are often resistant totraditional "touchy-feely" teambuilding. To improve communication,performance, and morale among NASA's technical teams, former NASAAstrophysicist Dr. Charlie Pellerin developed the teambuildingprocess described in "How NASA Builds Teams"--an approach that isproven, quantitative, and requires only a fraction of the time andresources of traditional training methods. This "4-D" process hasboosted team performance in hundreds of NASA project teams,engineering teams, and management teams, including the peopleresponsible for NASA's most complex systems -- the Space Shuttle,space telescopes, robots on Mars, and the mission back to the moon."How NASA Builds Teams" explains how the 4-D teambuilding processcan be applied in any organization, and includes a fast, freeon-line behavioral assessment to help your team and the individualmembers understand each other and measure the key driver of teamperformance, the social context. Moreover, these simple, logicalprocesses appeal strongly to technical teams who eschew"touchy-feely" training. Pellerin applies simple, elegantprinciples from his physics background to the art teambuilding,such as the use of a coordinate system to analyze thecharacteristics of team performance into actionable elements. Theauthor illustrates the teambuilding process with entertainingstories from his decade as NASA's Director for Astrophysics andsubsequent 15 years of working closely with NASA and outsidebusiness teams. For example, he tells how the processes in the bookenabled him to initiate the space mission to fix the Hubble SpaceTelescope's flawed mirror. Free downloadable resources will helpyou: Identify your teammates' innate personalities Diagram yourculture (And compare it to your customer's) Measure the coherencyof your project's paradigm (Get this wrong and you will be fired )and Learn to meet people's need to feel valued by you. Further, youcan download and use Pellerin's most powerful tool for influencingthe outcome of any difficult situation: the Context ShiftingWorksheet.

目录

Acknowledgments
Introduction
PART I: UNDERSTANDING AND ANALYZING CONTEXT
CHAPTER 1 Think You Can Ignore Context? Hubble's Flawed MirrorMight Wake You Up
CHAPTER 2 Managing Social Context Manages TechnicalPerformance
CHAPTER 3 The 4-D System: A Simple Tool to Analyze Team andIndividual Performance
PART II: USING 4-D ASSESSMENTS AND REPRESENTATIVE RESULTS FROMNASA
CHAPTER 4 The 4-D Assessment Process
CHAPTER 5 NASA's 4-D Teambuilding Results
PART III: 4-D DIAGNOSTICS: HOW TO COLOR CODE YOUR TEAM'SCONTEXT
CHAPTER 6 Using the 4-D System to Color Your Personalities
CHAPTER 7 Using the 4-D System to Analyze Cultures
CHAPTER 8 Incoherent Project Mindset Colors? Update YourResume
PART IV: SHIFTING THE CONTEXT
CHAPTER 9 The Context Shifting Worksheet (CSW)
CHAPTER 10 Red Story-Lines Limit Team Performance
CHAPTER 11 Manage Your Emotions to Manage Your Team's Energy
CHAPTER 12 People Need to Feel Appreciated by You
CHAPTER 13 Mine the Gold in Your Shared Interests
CHAPTER 14 People Need to Feel Included by You
CHAPTER 15 Building Trustworthy Contexts
CHAPTER 16 Creating the Future You Want
CHAPTER 17 Your Team Can't Afford Drama
CHAPTER 18 Don't Put Good People in Bad Places
Epilogue: Hubble's Legacy
References
Index.

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