简介
The contributors to this collection share the premise that social and psychological elements of work practices are essential components of the workplace. The essays study those components in lean manufacturing, total quality management, supply-chain partnering, team work, virtual work and other work practices. They also consider the relationship between practices, human resource management and organizational performance. The contributors are international experts in business management, work psychology and organizational psychology. Annotation 漏2004 Book News, Inc., Portland, OR (booknews.com)
目录
List of Illustrations p. vii
About the Editors p. ix
List of Contributors p. xi
Preface p. xiii
Chapter 1 Introduction to the Essentials of the New Workplace David Holman and Stephen Wood and Toby D. Wall and Ann Howard p. 1
Chapter 2 Workers Under Lean Manufacturing Rick Delbridge p. 15
Chapter 3 The Human Side of Total Quality Management Richard Cooney and Amrik Sohal p. 33
Chapter 4 System Integration in Advanced Manufacturing Technology Waldemar Karwowski and Bradley Chase p. 51
Chapter 5 Supply-chain Partnering Maire Kerrin and Belen Icasati-Johanson p. 67
Chapter 6 Team Work John Cordery p. 91
Chapter 7 Call Centres David Holman p. 111
Chapter 8 Knowledge Management Harry Scarbrough p. 133
Chapter 9 Employee Involvement: Utilization, Impacts, and Future Prospects George S. Benson and Edward E. Lawler III p. 153
Chapter 10 Managing Virtual Workers and Virtual Organisations David Lamond and Kevin Daniels and Peter Standen p. 173
Chapter 11 Organisational Performance and Manufacturing Practices Stephen Wood p. 197
Chapter 12 Organisational Performance in Services Rosemary Batt and Virginia Doellgast p. 219
Author Index p. 241
Subject Index p. 253
About the Editors p. ix
List of Contributors p. xi
Preface p. xiii
Chapter 1 Introduction to the Essentials of the New Workplace David Holman and Stephen Wood and Toby D. Wall and Ann Howard p. 1
Chapter 2 Workers Under Lean Manufacturing Rick Delbridge p. 15
Chapter 3 The Human Side of Total Quality Management Richard Cooney and Amrik Sohal p. 33
Chapter 4 System Integration in Advanced Manufacturing Technology Waldemar Karwowski and Bradley Chase p. 51
Chapter 5 Supply-chain Partnering Maire Kerrin and Belen Icasati-Johanson p. 67
Chapter 6 Team Work John Cordery p. 91
Chapter 7 Call Centres David Holman p. 111
Chapter 8 Knowledge Management Harry Scarbrough p. 133
Chapter 9 Employee Involvement: Utilization, Impacts, and Future Prospects George S. Benson and Edward E. Lawler III p. 153
Chapter 10 Managing Virtual Workers and Virtual Organisations David Lamond and Kevin Daniels and Peter Standen p. 173
Chapter 11 Organisational Performance and Manufacturing Practices Stephen Wood p. 197
Chapter 12 Organisational Performance in Services Rosemary Batt and Virginia Doellgast p. 219
Author Index p. 241
Subject Index p. 253
- 名称
- 类型
- 大小
光盘服务联系方式: 020-38250260 客服QQ：4006604884
云图客服：
用户发送的提问，这种方式就需要有位在线客服来回答用户的问题，这种 就属于对话式的,问题是这种提问是否需要用户登录才能提问
Video Player
×
Audio Player
×
pdf Player
×
