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简介
本书针对旅游工作的实际情况，为您生动地再现游客从旅游前的准备到旅游的全过程。本书的编写以景开章，紧扣旅游的六大要素：吃、住、行、游、购、娱，注重对学生实践能力和操作能力的培养，并力求与专业教学的发展及国内外旅游酒店服务与管理的实践保持同步。因此，本书专业知识新颖、科学，语言规范、地道，内容系统、全面，具有很强的针对性和实用性。此外，本书中还配有详尽的附录，为您提供了世界著名旅游景点、英文常用标志、旅游饭店专业词汇、景点介绍等一系列岗位必备常识。本书集理论和实践于一体，对饭店、旅游、外贸从业人员以及其他涉外接待人员也有着很大的实用价值。
目录
目录
Unit One Preparation
Chapter One Traveling Inquiries
Supplementary Reading
Unit Two Transportation
Chapter Two By Air
Chapter Three By Rail
Chapter Four By Road
Supplementary Reading
Unit Three Lodging
Chapter Five Making a Reservation
Chapter Six Front Desk Service
Chapter Seven Housekeeping Service
Supplementary Reading
Unit Four Dinning
Chapter Eight Food&Beverage Service
Chapter Nine Dealing With Complaints
Supplementary Reading
Unit Five Sightseeing
Chapter Ten Going Out For a Tour
Supplementary Reading
Unit Six Recreation
Chapter Eleven Cultural Recreation
Supplementary Reading
Unit Seven Shopping
Chapter Twelve Shopping Abroad
Supplementary Reading
Appendices
附录Ⅰ 世界著名旅游景点
附录Ⅱ 英文常用标志
附录Ⅲ 饭店词汇
附录Ⅳ 旅游词汇
附录Ⅴ 著名景点英文介绍
参考文献
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Unit One Preparation
Chapter One Traveling Inquiries
Supplementary Reading
Unit Two Transportation
Chapter Two By Air
Chapter Three By Rail
Chapter Four By Road
Supplementary Reading
Unit Three Lodging
Chapter Five Making a Reservation
Chapter Six Front Desk Service
Chapter Seven Housekeeping Service
Supplementary Reading
Unit Four Dinning
Chapter Eight Food&Beverage Service
Chapter Nine Dealing With Complaints
Supplementary Reading
Unit Five Sightseeing
Chapter Ten Going Out For a Tour
Supplementary Reading
Unit Six Recreation
Chapter Eleven Cultural Recreation
Supplementary Reading
Unit Seven Shopping
Chapter Twelve Shopping Abroad
Supplementary Reading
Appendices
附录Ⅰ 世界著名旅游景点
附录Ⅱ 英文常用标志
附录Ⅲ 饭店词汇
附录Ⅳ 旅游词汇
附录Ⅴ 著名景点英文介绍
参考文献
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