New International Business English,Teacher’s Book

Contents;

Thanks;

Introduction;

About the course:Who the Course is for ‘Business English’,Active focus on business 6;

How the course is organized:Units 1 to 4,Units 5 to 14,Unit 15 8;

Type of activities and exercises:integrated activities,Role-play,Files,Guide to the Files in the Student’s;

Book,Listening,Reading,Writing,Discussion and follow-up,Functions,Vocabulary,Extra activities;

Mistakes and correction,Written work 16;

Background information for the non-Business person 17;

Using New International Business English,The Teacher’s Book,The Workbook,Home study 17;

The New International Business English Video 19;

1 Face to face;

Basic skills and techniques for talking to people in business situations;

2 Letters,faxes and memos;

Basic skills and techniques for business correspondence;

3 On the phone;

Basic skills and techniques for using the telephone in business;

4 Summaries,notes,reports;

Basic skills and techniques for writing reports,making notes,summarizing and taking notes of conversations in business;

5 Working together;

Talking about where you work,employment policy,a company’s activities,organization and history;

6 International trade;

Ordering and supplying goods or services,answering and making enquiries,making offers,placing and acknowledging orders;

7 Money matters;

Methods of payment,cash flow,invoicing,dealing with non-payment problems;

8 Dealing with problems;

Complaining and apologizing,delivery and after-sales problems;

9 Visitors and travellers;

Looking after foreign visitors and traveling on business;hotels,restaurants,small talk,telling stories;

10 Marketing;

Marking a product,market research,promotion and advertising;

11 Meetings;

Taking part in formal and informal meetings,one-to one meetings and larger group meetings;

12 Processes and operations;

Explaining and describing operations,giving instructions;

13 Jobs and careers;

Applying for jobs and seeking promotion,participating in interviews;

14 Sales and negotiation;

Selling and buying products,negotiating face-to face and on the phone;

15 A special project;

A simulation,revising many of the skills and situations in the course