简介
目录
Chapter 1 Introduction
Unit 1 Workplace Documents: Why Are They Important?
Unit 2 Types and Purposes of Workplace Documents
Unit 3 Planning Workplace Documents
Unit 4 Principles of Business Writing: The 7 C'sPrinciples
Chapter 2 Writing Memos
Unit 1 Introduction
Unit 2 Itruction Memo
Unit 3 Request Memo
Unit 4 Announcement Memo
Unit 5 Tramittal Memo
Unit 6 Authorization Memo
Chapter 3 Writing Business Lette
Unit 1 Introduction
Unit 2 Parts of a Business Letter
Unit 3 Beginning and Ending
Unit 4 Writing Simple Lette for Fulfilling a SingleFunction
Unit 5 Good News Lette
Unit 6 Bad News Lette
Unit 7 Lette of Complaint
Unit 8 Sales Lette
Chapter 4 Writing Short Reports
Unit 1 Introduction
Unit 2 Information Reports
Unit 3 Incident Reports
Unit 4 Progress Reports
Unit 5 Analytical Reports
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