Managing performance to maximize results.
副标题：无
分类号：F272.92
ISBN：9781422114674
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简介
As a manager, you tackle a wide range of responsibilities. Evaluating your employees' performance arguably counts among the most crucial of your managerial tasks. After all, performance assessment enables you to generate valuable results for your company. This powerful guide shows managers how to develop high-performing employees by making both formal and informal performance assessments and feedback, part of your everyday interactions.
目录
Introduction p. 1
Maximizing Your Performance Management System
Performance Appraisal Is Dead. Long Live Performance Management! Monci J. Williams p. 21
Alternatives to Performance Reviews p. 34
Performance Appraisals with More Gain, Less Pain Peter L. Allen p. 42
Successful Performance Measurement: A Checklist Karen Carney p. 50
Handling Excellent, Average, and Poor Performers
How to Get the Best Out of Performance Reviews Michael E. Hattersley p. 61
Performance Management That Drives Results Loren Gary p. 71
Debriefing Robert Fritz: Telling the Hard Truth About Poor Performance Lauren Keller Johnson p. 83
High-Performance Prison Jennifer McFarland p. 91
Understanding the Power of Expectations
Great Expectations: The Key to Great Results? Lauren Keller Johnson p. 97
Feedback in the Future Tense Hal Plotkin p. 105
Selecting Performance Metrics
How to Think About Performance Measures Now Loren Gary p. 117
Using Measurement to Boost Your Unit's Performance p. 130
High-Performance Budgeting p. 142
Of Metrics and Moonbeams: Five Keys to Evaluating the Performance of Knowledge Workers Constantine von Hoffman p. 152
Leveraging 360-Degree Feedback
Should You Use 360[degree] Feedback for Performance Reviews? Edward Prewitt p. 163
The Ratings Game: Retooling 360s for Better Performance Lauren Keller Johnson p. 172
About the Contributors p. 183
Maximizing Your Performance Management System
Performance Appraisal Is Dead. Long Live Performance Management! Monci J. Williams p. 21
Alternatives to Performance Reviews p. 34
Performance Appraisals with More Gain, Less Pain Peter L. Allen p. 42
Successful Performance Measurement: A Checklist Karen Carney p. 50
Handling Excellent, Average, and Poor Performers
How to Get the Best Out of Performance Reviews Michael E. Hattersley p. 61
Performance Management That Drives Results Loren Gary p. 71
Debriefing Robert Fritz: Telling the Hard Truth About Poor Performance Lauren Keller Johnson p. 83
High-Performance Prison Jennifer McFarland p. 91
Understanding the Power of Expectations
Great Expectations: The Key to Great Results? Lauren Keller Johnson p. 97
Feedback in the Future Tense Hal Plotkin p. 105
Selecting Performance Metrics
How to Think About Performance Measures Now Loren Gary p. 117
Using Measurement to Boost Your Unit's Performance p. 130
High-Performance Budgeting p. 142
Of Metrics and Moonbeams: Five Keys to Evaluating the Performance of Knowledge Workers Constantine von Hoffman p. 152
Leveraging 360-Degree Feedback
Should You Use 360[degree] Feedback for Performance Reviews? Edward Prewitt p. 163
The Ratings Game: Retooling 360s for Better Performance Lauren Keller Johnson p. 172
About the Contributors p. 183
Managing performance to maximize results.
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