Better ways to express politeness
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ISBN：9787119023625
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简介
本书区分了使用客套用语和礼貌用语与关心、尊重他人之间的区别。表达礼貌意味着话语、身势语、得体的行为和正确的声调等因素的有机结合。书中以轻松的笔调介绍了许多处理不同问题的方法，内容涉及对上司的称呼、眼神的交流和语调的恰当运用等。
目录
Contents
1 Which Words?
2 Saying It The Right Way
3 How Many Words?
4 Getting The Right Tune
5 Don'tBeAbrupt!
6 What About Stress?
7 Too Loud?
8 Watch Your Voice!
9 ABigSmile!
10 What About Your Eyes?
11 Your Body Can Tell A Lot
12 How Close Is Too Close?
13 Words And Actions
14 Saying 'Yes Politely
15 Saying 'No Politely
16 Politeness And Friendliness -
Are They The Same?
17 Pleased To Meet You
18 I'm Running This Meeting
19 What! Another Meeting!
20 The Phone Qr The Visitor?
21 Respect For The Other One
22 Which Language Or Dialect?
23 The Silent Participant
24 Can You Be Too Polite?
1 Which Words?
2 Saying It The Right Way
3 How Many Words?
4 Getting The Right Tune
5 Don'tBeAbrupt!
6 What About Stress?
7 Too Loud?
8 Watch Your Voice!
9 ABigSmile!
10 What About Your Eyes?
11 Your Body Can Tell A Lot
12 How Close Is Too Close?
13 Words And Actions
14 Saying 'Yes Politely
15 Saying 'No Politely
16 Politeness And Friendliness -
Are They The Same?
17 Pleased To Meet You
18 I'm Running This Meeting
19 What! Another Meeting!
20 The Phone Qr The Visitor?
21 Respect For The Other One
22 Which Language Or Dialect?
23 The Silent Participant
24 Can You Be Too Polite?
Better ways to express politeness
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