简介
In The Office Survival Guide, clinical psychologist and executive coach Marilyn Puder-York offers practical solutions to the common problems that can ruin a career or simply make office life miserable. This book includes examples from real-life offices thatyou can adapt to your situation, and shows you how to 'manage up' to problematic supervisors, 'manage down' to difficult subordinates, and 'manage across' to troublesome peers. In no time at all, you''ll be better able to deal with.
Office politics * Crisis-management situations * Passive-aggressive colleagues * Corporate restructures * Mixed signals from superiors * New technologies in the office.
'Every employee wants to know what are the secrets to getting ahead. Marilyn Puder-York nails it with practical, how-to tips, ideas and solutions. This should be a MUST read whether you are 26 or 46.'--Cathleen Black, president of Hearst Magazines
'A real find!! Sound and powerful advice for surviving office difficulties.'--Maggie Gagliardi, Senior Vice President, Human Resources American Express Company
'Marilyn Puder-York has made an extremely positive impact on our ability to retain talented people in our organization.'--Douglas Stern, President/CEO, United Media
作者简介:
Marilyn Puder-York, Ph.D., is a clinical psychologist and consultant for numerous Fortune 500 companies on workplace behavior. Visit her web site www.theofficesu rvivalg uide.com.
目录
Preface
Acknowledgments
Chapter 1 About Tigers and Alley Cats
Workplace Triggers and How to Name Yours
Part 1 Surviving People
Chapter 2 The Difflcult Boss
How to Soothe Your Superior and Protect Yourself
Chapter 3 Supercompetitive Peers
How to Cope with a Potential Foe (and Forget about Sibling Rivalry)
Chapter 4 The Troubled or Troublesome Subordinate
How to Coach a Difficult Assistant (and Resist the Urge to Parent)
Part 2 Surviving Change
Chapter 5 New Management
How to Adapt to a Shifting Cast of Characters
Chapter 6 New Technology
How to Face Up to Fears (and Bite a Necessary Bullet)
Part 3 Surviving Shades of Gray
Chapter 7 The Highty Polititicized Office
How to Know When Currying Favor Might Be More Important than Proving Your Merit
Chapter 8 Confused Directives
How to Handle Mixed Signals from Above
Chapter 9 Mission Impossible
How to Find Middle-Ground Solutions (or Recognize When You''re Being Set Up for the Kill)
Part 4 Surviving Dangers
Chapter 10 The ImmoraL, Unethical or Illegal Request
How to TeLL if You''re Right and They''re Wrong(or a Little of Both)
Chapter 11 The Traumatic Event
How to Be an Inspirational Crisis Manager (not an Overreacting Hero or an Underreacting Minimizer)
Chapter 12 Beyond Today
Survival Strategies for Staying Sane whiLe Taming Tigers at Work
Index
Acknowledgments
Chapter 1 About Tigers and Alley Cats
Workplace Triggers and How to Name Yours
Part 1 Surviving People
Chapter 2 The Difflcult Boss
How to Soothe Your Superior and Protect Yourself
Chapter 3 Supercompetitive Peers
How to Cope with a Potential Foe (and Forget about Sibling Rivalry)
Chapter 4 The Troubled or Troublesome Subordinate
How to Coach a Difficult Assistant (and Resist the Urge to Parent)
Part 2 Surviving Change
Chapter 5 New Management
How to Adapt to a Shifting Cast of Characters
Chapter 6 New Technology
How to Face Up to Fears (and Bite a Necessary Bullet)
Part 3 Surviving Shades of Gray
Chapter 7 The Highty Polititicized Office
How to Know When Currying Favor Might Be More Important than Proving Your Merit
Chapter 8 Confused Directives
How to Handle Mixed Signals from Above
Chapter 9 Mission Impossible
How to Find Middle-Ground Solutions (or Recognize When You''re Being Set Up for the Kill)
Part 4 Surviving Dangers
Chapter 10 The ImmoraL, Unethical or Illegal Request
How to TeLL if You''re Right and They''re Wrong(or a Little of Both)
Chapter 11 The Traumatic Event
How to Be an Inspirational Crisis Manager (not an Overreacting Hero or an Underreacting Minimizer)
Chapter 12 Beyond Today
Survival Strategies for Staying Sane whiLe Taming Tigers at Work
Index
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