培训提升职业的艺术：战略、工具与策略 THE ART OF GREAT TRAINING DELIVERY: STRATEGIES
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ISBN：9780787975241
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简介
作者简介： Jean Barbazette is the president of The Training Clinic, a training and consulting firm she founded in 1977. Her company focuses on training trainers throughout the United States for major profit, non-profit, and government organizations. The Training Clinic has three international licensees in the Netherlands, Hungary, and Colombia. Prior books include Successful New Employee Orientation (2nd ed.) (Pfeiffer, 2001); The Trainer’s Support Handbook (McGraw-Hill, 2001); Instant Case Studies (Pfeiffer, 2003) The Trainer’s Journey to Competence (Pfeiffer, 2005) and Training Needs Assessment (Pfeiffer, 2006). She is a frequent contributor to ASTD Training & Development Sourcebooks, McGraw-Hill Training & Performance Sourcebooks, and Pfeiffer Annuals.
目录
Contents of the CD-ROM
Acknowledgments
Introduction
Chapter 1: Facilitate the Best Learning Experiences
What Methods Can You Use to Help Adults Remember What They Learned in Training?
What Training Method Creates the Best Learning Experience?
What Are the Most Effective Training Techniques for Technical Training Topics?
What Media Work Best to Deliver Training?
How Can Adults Get the Most from Any Learning Experience?
How Are Training Methods Paced to Maintain Attention and Improve Retention?
How Much Practice Is Needed to Retain a New Skill?
Adult Learning Principles
Chapter 2: How Effective Is Your Training Style?
How Can You Learn About Your Preferred Trainer Style?
How Do You Interpret Your Scores?
How Are Training Styles Related to Adult Learning?
What Are the Advantages and Disadvantages of Each Style?
How Can You Enhance Your Training Style?
Chapter 3: Climate Setting
What Are the Elements of Climate Setting?
What Is the Benefit of Using Session Starters or Icebreakers?
What Constitutes an Appropriate Introduction for the Trainer and the Participants?
How Can You Balance Time Allotted for Session Starters with the Rest of the Content?
What Are the Purposes of Session Starters?
What Are Some Criteria for Selecting Session Starters?
How Can You Process a Session Starter to Make It an Effective Climate-Setting Technique?
How Do You Begin Training Sessions for Difficult Audiences?
What Is the Role of Music and Graphics in Setting an Adult Learning Climate?
Chapter 4: Why Lecturing Is Not Always Appropriate
What Is the Difference Between Giving a Presentation and Training?
What Are the Best Times to Use the Lecture Method?
What Is the Best Way to Organize a Lecture?
What Is the Benefit of Increasing Participation During a Lecture?
Chapter 5: Discussion and Facilitation
What Is the Difference Between Facilitation and Training?
What Are the Duties and Responsibilities of a Discussion Leader or Facilitator?
How Are Different Types of Questions Used to Facilitate Discussion?
How Are Facilitation Techniques Used to Promote Discussion to Meet a Learning Objective?
How Can Paraphrase Be Used During a Discussion?
Chapter 6: Facilitating Inventories, Activities, Games, and Simulations
Chapter 7: How to Facilitate Case Studies
Chapter 8: Facilitate Role Playing for Success
Chapter 9: How to Conduct Effective and Safe Demonstrations
Chapter 10: Conduct, Administer, and Facilitate Tests
Chapter 11: Audiovisual Support
Chapter 12: Online Facilitation
Chapter 13: Handle Problem Learners Effectively
Chapter 14: What Trainers Need to Do Outside the Classroom
Resources
Glossary
Bibliography
Index
About the Author
How to Use the CD
Pfeiffer Publications Guide
Acknowledgments
Introduction
Chapter 1: Facilitate the Best Learning Experiences
What Methods Can You Use to Help Adults Remember What They Learned in Training?
What Training Method Creates the Best Learning Experience?
What Are the Most Effective Training Techniques for Technical Training Topics?
What Media Work Best to Deliver Training?
How Can Adults Get the Most from Any Learning Experience?
How Are Training Methods Paced to Maintain Attention and Improve Retention?
How Much Practice Is Needed to Retain a New Skill?
Adult Learning Principles
Chapter 2: How Effective Is Your Training Style?
How Can You Learn About Your Preferred Trainer Style?
How Do You Interpret Your Scores?
How Are Training Styles Related to Adult Learning?
What Are the Advantages and Disadvantages of Each Style?
How Can You Enhance Your Training Style?
Chapter 3: Climate Setting
What Are the Elements of Climate Setting?
What Is the Benefit of Using Session Starters or Icebreakers?
What Constitutes an Appropriate Introduction for the Trainer and the Participants?
How Can You Balance Time Allotted for Session Starters with the Rest of the Content?
What Are the Purposes of Session Starters?
What Are Some Criteria for Selecting Session Starters?
How Can You Process a Session Starter to Make It an Effective Climate-Setting Technique?
How Do You Begin Training Sessions for Difficult Audiences?
What Is the Role of Music and Graphics in Setting an Adult Learning Climate?
Chapter 4: Why Lecturing Is Not Always Appropriate
What Is the Difference Between Giving a Presentation and Training?
What Are the Best Times to Use the Lecture Method?
What Is the Best Way to Organize a Lecture?
What Is the Benefit of Increasing Participation During a Lecture?
Chapter 5: Discussion and Facilitation
What Is the Difference Between Facilitation and Training?
What Are the Duties and Responsibilities of a Discussion Leader or Facilitator?
How Are Different Types of Questions Used to Facilitate Discussion?
How Are Facilitation Techniques Used to Promote Discussion to Meet a Learning Objective?
How Can Paraphrase Be Used During a Discussion?
Chapter 6: Facilitating Inventories, Activities, Games, and Simulations
Chapter 7: How to Facilitate Case Studies
Chapter 8: Facilitate Role Playing for Success
Chapter 9: How to Conduct Effective and Safe Demonstrations
Chapter 10: Conduct, Administer, and Facilitate Tests
Chapter 11: Audiovisual Support
Chapter 12: Online Facilitation
Chapter 13: Handle Problem Learners Effectively
Chapter 14: What Trainers Need to Do Outside the Classroom
Resources
Glossary
Bibliography
Index
About the Author
How to Use the CD
Pfeiffer Publications Guide
培训提升职业的艺术：战略、工具与策略 THE ART OF GREAT TRAINING DELIVERY: STRATEGIES
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