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ISBN:9780071746748

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简介

The collaborative team-buildingguidebook that takes MiningGroup Gold one step further "Now more than ever before, organizations need to build and maintain a culture oftrust and collaboration. This updated edition of Building Team Power brings TomKayser's important concepts to a new generation of leaders. Read this bookand take its lessons to heart--you can't afford not to." --Ken Blanchard, coauthor of The One Minute Manager 庐 and Lead with LUV "A must-read for individuals wishing to build successful teams in today's complex,highly interconnected, and global environments. Having worked directly withTom over the years, I can confirm that his principles work!" --Jim Stoffel, Executive Partner, Trillium-Group, LLC, and previously Senior VicePresident, Eastman Kodak and Vice President and General Manager, Xerox "A well-organized toolkit of ready-to-use techniques to enable fast, cross-silo, teambasedproblem solving and value creation--critical new capabilities inour increasingly competitive industry!" --Dr. Jean A. Dames, Senior Manager, Strategic Sales &Leadership Effectiveness, American Express "Tom Kayser is an author worth reading. His book, Building Team Power , is about howto help teams collaborate and win in today's highly competitive marketplace. This is asignificant addition to the existing business literature on work team collaboration.Read it and become a better leader." --John Vester III, Principal, Ernst & Young Transaction Advisory Service "Tom Kayser delves into the intrinsic values that unleash the full potential of teams. Building Team Power is a must for every leader!" --Rose Fass, Founder and CEO, fassforward consulting group " Building Team Power is to your team what the owner's manual is to your car: the onestopresource for how it works, how to maintain it, and what to do first if it breaks down." --Ed Muzio, CEO, Group Harmonics, Inc.; author of Make Work Great About the Book: After 30 years at Xerox and in the course ofhis consulting work, Tom Kayser discovered amajor shift in how people work. The oldschool of rigid "command-and-control" managementno longer gets results. To stay productiveand competitive in today's world, thekey word is "collaboration." By studying andisolating what makes teams succeed in theworkplace, Kayser has developed a system ofproven team-building techniques that anyonecan apply to his or her own group situations.His step-by-step program shows you how to: Solve problems faster, smarter,and better Delegate work more effectivelyand efficiently Manage conflicts and interpersonalissues Build mutual trust among your people Make wiser decisions at every level Building Team Power is filled with clearexamples and powerful exercises to help youput theory into practice. You'll discover sevenproven strategies for improving your team,key brainstorming techniques for groupmeetings, analytic tools for problem solving,and a six-step collaborative model for all occasions.You'll learn how to capture your market,reduce costs, and improve quality by unleashingthe untapped, collaborative geniusof your people and your teams. You'll find outhow to do things right the first time, everytime, adding value to your products and serviceswhile being more agile and responsivethan your competitors. Plus, you'll read a fascinatingcase study of one company dealingwith budget cuts in today's tough economy.This is how you unlock the collaborativepower of the people around you. This is howyou all work together to make things happen.This is Building Team Power.

目录

Acknowledgments p. viii
Foreword p. ix
Preface p. xiii
Part I The Pressure for Collaborative Leadership and Partnerships in Organizations p. 1
Chapter 1 The Call for Collaborative Leadership p. 3
Whitewater Global Markets and the Transformation of Organizational Structures
Chapter 2 The Core Elements of Collaborative Partnerships p. 17
Six Ingredients Required for Success
Chapter 3 An Integrative Framework Linking the Book's Chapters p. 37
Your Pathway to Unleashing the Collaborative Genius of Work Teams
Part II Seven "How to" Collaborative Leadership Behaviors for Building Team Power p. 43
Chapter 4 Mutual Trust p. 45
The Heart of Collaborative Leadership
Chapter 5 Decision Making p. 67
The Range of Options and the Forces Impacting Your Decision Choice
Chapter 6 Consensus Building p. 93
Facilitating Whole-Group Support
Chapter 7 Conflict Management p. 125
Facilitating Seven Steps to Collaborative Conflict Resolution
Chapter 8 Delegation Effectiveness p. 157
Increasing the Capacity of Others to Act
Chapter 9 Team Problem Solving I p. 183
A Systematic, Collaborative Model for All Occasions
Chapter 10 Team Problem Solving II p. 217
Structured Methods for Creating, Displaying, and Analyzing Problem Solving Data p. 217
Part III A Collaborative Leader in Action Building a Collaborative Partnership p. 251
Chapter 11 The Budget Cut p. 253
A Case Study Integrating What Has Been Learned
Index p. 278

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