The Five Most Important Questions You Will Ever Ask About Your Organization 9780470227565

　　With Peter Drucker's five essential questions and the help offive of today's thought leaders, this little book will challengereaders to take a close look at the very heart of theirorganizations and what drives them. A tool for self-assessment andtransformation, answering these five questions will fundamentallychange the way you work, helping you lead your organization to anexceptional level of performance.
　　Peter Drucker's five questions are:
　　What is our Mission? with Jim Collins
　　Who is our Customer? with Phil Kotler
　　What does the Customer Value? with Jim Kouzes
　　What are our Results? with Judith Rodin
　　What is our Plan? with V. Kasturi Rangan
　　These essential questions, grounded in Peter Drucker's theoriesof management, will take readers on a exploration of organizationaland personal self-discovery, giving them a means to assess how tobe--how to develop quality, character, mind-set, values andcourage. The questions lead to action. By asking these questions,readers can focus on why they are doing what they are doing intheir work, and how to do it better. Designed for today's busyprofessionals, this brief, clear and accessible book will challengereaders to ask these provocative questions and it will stimulatespirited discussions and action within any organization, inspiringpositive change and new levels of excellence, helping all toenvision the future of theirs' or any organization.

　　"The Leader to Leader Institute has done a great service inbringing us this monograph. Good leaders come up with answers, butgreat leaders ask the right questions—and this wonderful work helpsall leaders do exactly that."
　　--Jim Collins, author, Good to Great and the Social Sectors
　　"An amazing resource that can help even the most successfulorganizations become more successful!"
　　--Marshall Goldsmith, author, What Got You Here Won't Get YouThere, winner of the Harold Longman Best Business Book of2007
　　"Peter Drucker's Five Most Important Questions continue to be theindispensable questions an organization must ask itself, regardlessof size or sector, if it is determined to be an organization of thefuture."
　　--Kathy Cloninger, CEO, Girl Scouts of the USA
　　"At a time when the need for more effective management and moreethical leadership is the moral equivalent of global warming,Drucker's common sense and courage should be modeled byeveryone."
　　--Ira A. Jackson, dean, Peter F. Drucker and Masatoshi ItoGraduate School of Management, and board member, The DruckerInstitute
　　"Nobody, not even Socrates, has ever asked better questions thanPeter Drucker. All the personality, all the wisdom is here to makeyour work dramatically more effective."
　　--Bob Buford, author, Halftime and Finishing Well, and foundingchairman, Peter F. Drucker Foundation for Nonprofit Management