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ISBN：9780534358815

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简介

简介

Written in a humorous, personal style, this text offers an applied focus that comprehensively covers theory and research in industrial and organizational psychology. When appropriate, the text also emphasizes skills that the students may use in the workplace, such as how to improve the validity of checking references, how to write rejection letters, and how to conduct performance evaluations. Exercises that were formerly included in the companion workbook "Exercises for Industrial/Organizational Psychology in Action" are now included in the text to provide students with an integrated learning tool.

Part 1 Personal Psychology. Ch. 1 Introduction to I/O psychology
Ch. 2 Legal issues in employee selection
Ch. 3 Job analysis and evaluation
Ch. 4 Evaluating selection techniques and decisions
Ch. 5 Employee selection:recruiting and interviewing
Ch. 6 Employee selection:references and testing
Ch. 7 Evaluating employee performance
Ch. 8 Designing and evaluating training systems/. Part 11. Organizational Psychology. Ch. 9 Employee satisfaction
Ch. 10 Employee motivation
Ch. 11 Communication
Ch. 12 Leadership
Ch. 13 Group behavior and conflict
Ch. 14 Organization development
Ch. 15 Stress management:dealing with the demands of life and work
Ch. 16 Working conditions and human factors.

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