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ISBN:9780324116953

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简介

This text on individual behavior and group dynamics in organizational settings looks at classic and emerging issues, with boxes on recent research, examples highlighting themes of globalization, diversity, technology, and ethics, and real-life cases and case vignettes of manufacturing and service, profit and not-for-profit, and large and small organizations. Internet activities, discussion and written questions, ethics questions, and experiential exercises are included. The accompanying CD-ROM contains tutorials, quizes, and video clips. Nelson is affiliated with Oklahoma State University; Quick is affiliated with the University of Texas-Arlington. Annotation c. Book News, Inc., Portland, OR (booknews.com)

目录

Introduction
Organizational Behavior in Changing Times
Organizations and Managerial Challenges in the 21st Century
Individual Processes and Behavior
Personality, Perception, and Attribution
Attitudes, Values, and Ethics
Motivation at Work
Learning and Performance Management
Stress and Well-Being at Work
Interpersonal Processes and Behavior
Communication
Work Teams and Groups
Decision Making by Individuals and Groups
Power and Political Behavior
Leadership and Followership
Conflict at Work
Organizational Processes and Structure
Jobs and the Design of Work
Organizational Design and Structure
Organizational Culture
Career Management
Managing Change

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