简介
本书覆盖了物流领域的专业知识，包括物流概念、物流的两个核心职能（运输和仓储）、库存管理、物流包装和物流成本管理、客户服务和投诉处理，以及供应链和物流改进等。每章内容由听力练习、工作情景对话、知识点综述、词汇积累、写作练习、阅读练习、课外阅读等部分组成。本书最突出的特点是根据企业工作过程进行了场景模拟，让学生在各项物流运作交谈和对话中理解物流的日常操作。书中设计了一个第三方物流企业以及企业内的若干个角色，这些角色贯穿整本书，生动形象，便于理解。
目录
Chapter OneIntroduction to Logistics
Part OneListening Comprehension
Part TwoSituational Dialogues
Part ThreeIntegrated Course
Part FourWriting Comprehension
Part FiveReading Training
Chapter TwoTransportation Management
Part OneListening Comprehension
Part TwoSituational Dialogues
Part ThreeIntegrated Course
Part FourWriting Comprehension
Part FiveReading Training
Chapter ThreeWarehousing Operations
Part OneListening Comprehension
Part TwoSituational Dialogues
Part ThreeIntegrated Course
Part FourWriting Comprehension
Part FiveReading Training
Chapter FourInventory Management
Part OneListening Comprehension
Part TwoSituational Dialogues
Part ThreeIntegrated Course
Part FourWriting Comprehension
Part FiveReading Training
Chapter FiveDistribution
Part OneListening Comprehension
Part TwoSituational Dialogues
Part ThreeIntegrated Course
Part FourWriting Comprehension
Part FiveReading Training
Chapter SixPackaging Technology
Part OneListening Comprehension
Part TwoSituational Dialogues
Part ThreeIntegrated Course
Part FourWriting Comprehension
Part FiveReading Training
Chapter SevenLogistics Cost Management
Part OneListening Comprehension
Part TwoSituational Dialogues
Part ThreeIntegrated Course
Part FourWriting Comprehension
Part FiveReading Training
Chapter EightLogistics Service
Part OneListening Comprehension
Part TwoSituational Dialogues
Part ThreeIntegrated Course
Part FourWriting Comprehension
Part FiveReading Training
Chapter NineSCM&Logistics Improvement
Part OneListening Comprehension
Part TwoSituational Dialogues
Part ThreeIntegrated Course
Part FourWriting Comprehension
Part FiveReading Training
Appendix:Logistics Professional Terminologies
Part OneListening Comprehension
Part TwoSituational Dialogues
Part ThreeIntegrated Course
Part FourWriting Comprehension
Part FiveReading Training
Chapter TwoTransportation Management
Part OneListening Comprehension
Part TwoSituational Dialogues
Part ThreeIntegrated Course
Part FourWriting Comprehension
Part FiveReading Training
Chapter ThreeWarehousing Operations
Part OneListening Comprehension
Part TwoSituational Dialogues
Part ThreeIntegrated Course
Part FourWriting Comprehension
Part FiveReading Training
Chapter FourInventory Management
Part OneListening Comprehension
Part TwoSituational Dialogues
Part ThreeIntegrated Course
Part FourWriting Comprehension
Part FiveReading Training
Chapter FiveDistribution
Part OneListening Comprehension
Part TwoSituational Dialogues
Part ThreeIntegrated Course
Part FourWriting Comprehension
Part FiveReading Training
Chapter SixPackaging Technology
Part OneListening Comprehension
Part TwoSituational Dialogues
Part ThreeIntegrated Course
Part FourWriting Comprehension
Part FiveReading Training
Chapter SevenLogistics Cost Management
Part OneListening Comprehension
Part TwoSituational Dialogues
Part ThreeIntegrated Course
Part FourWriting Comprehension
Part FiveReading Training
Chapter EightLogistics Service
Part OneListening Comprehension
Part TwoSituational Dialogues
Part ThreeIntegrated Course
Part FourWriting Comprehension
Part FiveReading Training
Chapter NineSCM&Logistics Improvement
Part OneListening Comprehension
Part TwoSituational Dialogues
Part ThreeIntegrated Course
Part FourWriting Comprehension
Part FiveReading Training
Appendix:Logistics Professional Terminologies
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